Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist / Insurance Verification specialist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while efficiently managing front desk operations. Your expertise in insurance verification, medical administrative support, and electronic health records (EHR) management will ensure smooth clinic workflows and accurate documentation. If you thrive in a fast-paced environment, possess strong communication skills, and have a passion for healthcare support, this opportunity is perfect for you!
Duties
- Greet patients warmly and professionally, ensuring a positive first impression at the front desk
- Verify patient insurance coverage
- Review and update patient medical records accurately within EMR/EHR systems while maintaining strict confidentiality in accordance with HIPAA policies
- Schedule patient appointments efficiently using medical scheduling tools and multi-line phone systems
- Collect and process insurance information, including Medicare, Medicaid, CPT coding, ICD-9/ICD-10 coding, and other health insurance details
- Conduct documentation review to ensure completeness and accuracy of medical records and care plans
- Assist with medical billing processes, including coding and submitting claims to insurance providers
- Maintain organized filing of medical records and correspondence in compliance with clinical confidentiality policies
- Provide excellent patient service by answering phone inquiries with proper phone etiquette and managing intake procedures with professionalism
- Support clinical staff with administrative tasks such as data entry, typing reports, and managing electronic health records (EHR)
Experience
- Prior clinic experience or healthcare administrative support is highly preferred
- Proficiency with EMR/EHR systems
- Strong knowledge of health insurance processes including verification for Medicare and private insurers
- Experience with medical coding (CPT, ICD-9/10) and medical billing practices necessary
- Demonstrated clerical experience involving filing, data entry (including 10 key typing), and multi-line phone systems
- Familiarity with clinical confidentiality policies and HIPAA regulations essential
- Excellent computer skills with Microsoft Office Suite and health information management tools required
- Exceptional customer service skills combined with effective phone communication and professional demeanor
Join our team to make a meaningful impact on patient care through efficient administrative support! We value energetic professionals committed to accuracy, confidentiality, and outstanding service. This paid position offers an engaging environment where your organizational skills will directly contribute to the success of our healthcare services.
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
