Moments away from the rest of the world, but a world away from it all, Stonewall Resort is a truly unique lakeside destination for vacations, meetings, weddings, reunions, and romantic getaways. Our rustic yet elegant Adirondack-style lodge and spectacular cottage collection is perched alongside quiet lake waters and the Arnold Palmer Signature Golf Course, while surrounded by 1,900 picture-perfect, “Close to Nature” park acres.
: The Sales Manager is responsible for generating conference business from a local or national market, maximization of sales, development of potential markets and sound administration of assigned responsibilities through sensible delegation and personal attention to detail. In addition, the Sales Manager is responsible for supporting the DOSM with a variety of assigned duties and special projects.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING & WORK EXPERIENCE
Minimum (2) two years of college, degree desirable.
Minimum (2) two years experience in the hospitality field as a sales manager.
Excellent written and verbal communication skills.
Prefer in hotel sales or related industry.
An aggressive, outgoing and self-motivating individual with a professional and pleasant personality.
ESSENTIAL FUNCTIONS:
Generates Room, F&B, Conference services revenue for the property.
Achieves or exceeds revenue goals established by DOSM.
Creates an annual sales strategy report with targeted business and recap trends in the assigned market.
Makes personal visits, when necessary, to target areas and calls on Companies within their assigned markets located in a specific market or area.
Identifies market patterns, trends and lead change as needed to protect customer share
Stays abreast of industry trends by reading newspapers and industry publications and makes recommendations of changes which would affect operations.
Dedicates time to prospect for new business and utilizes company tools.
Ability to create and present customer presentations, and is skilled and confident in pubic speaking engagements.
Utilizes Delphi to maintain account files and book repeat business.
Responds to all leads from assigned areas and trace dates for follow up within the company standards.
Sets up and conducts site inspections and follows up as needed.
Sends out creative proposals meeting customer needs.
Attends trade shows pertinent to assigned markets and attends meetings, seminars and functions through membership in associations.
Participates in Community networking opportunities.
Develops and maintains relationships with customers.
Follows up with customers in a timely manner under the department guidelines
Conducts follow up conversations to gain feedback on meetings and take the lead on customer concerns/questions after a meeting.
Resolves customer complaints, problems and other issues that may interfere with efficient sales operations.
Maintains contact with meeting planners; maintains memberships and contacts in hotel industry associations.
Consults with potential customers to understand their needs; identifies and suggests products and services that will meet those needs.
Reviews and analyzes sales and operation records and reports to identify potential new accounts.
Maintains a working relationship with departments interacting with conference groups.
Partners with the conference planning team as required/ necessary.
Promotes all Pyramid properties and achieves quarterly Slingshot (referral) lead goals.
Attends internal meetings as required.
Performs general office duties and assists other departments, as required.
Works on special projects as assigned by DOSM.
Performs other related duties as requested by the Director of Sales & Marketing. Practices safety standards and reports unsafe conditions to the Director of Sales & Marketing.
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
