Must Have Technical/Functional Skills
Identity and Access Management (IAM)
- Oversee the administration, design, and health of Active Directory (on-prem) and Azure Active Directory environments.
- Ensure proper synchronization via Azure AD Connect, including hybrid identity management.
- Lead efforts around authentication, including MFA, SSO, Conditional Access, and integration with 3rd-party apps via SAML, OAuth, and OIDC.
- Guide the team on managing directory security, domain trusts, replication, DNS, and Kerberos-related issues.
Microsoft 365 Collaboration Tools
- Ensure smooth operation of Microsoft Teams, Exchange Online, and SharePoint Online, including integrations with AAD.
- Oversee configuration and support of collaboration environments and troubleshoot user-facing issues.
- Manage user lifecycle and permissions across M365 workloads.
Endpoint and Policy Management
- Manage Group Policy Object (GPO) development and maintenance to enforce configuration baselines across Windows endpoints.
- Lead efforts to streamline endpoint management using Microsoft Endpoint Manager (Intune/MEM) where applicable.
- Ensure compliance with endpoint security policies, patching, and provisioning.
Security, Compliance & Best Practices
- Collaborate with Security and Compliance teams to enforce least-privilege access, RBAC, auditing, and monitoring standards.
- Ensure IAM and collaboration systems meet organizational regulatory requirements (SOX, HIPAA, ISO 27001, etc.).
- Maintain and improve internal documentation, runbooks, and knowledge articles.
Project & Operational Excellence
- Lead or contribute to strategic projects including domain consolidation, hybrid-cloud IAM transformations, or platform migrations.
- Drive automation and process improvements using PowerShell or other scripting tools.
- Collaborate with cross-functional teams (security, architecture, networking) on large-scale IT initiatives.
Expectations & Qualities
- Able to roll up sleeves and solve complex technical problems, while guiding and developing team members.
- Comfortable balancing operational firefighting with long-term strategic planning.
- A self-starter with the ability to lead through ambiguity, set priorities, and execute under pressure.
- Brings a “customer-first” mindset to service design and support.
- Committed to continuous learning and development—both for self and the team.
Roles & Responsibilities
Generic Managerial Skills, If any
- Lead, mentor, and grow a team of identity and collaboration engineers responsible for critical IT services.
- Manage 24x7 operational support and incident response for directory services and M365 tools.
- Define team goals, KPIs, and support metrics to track performance and improve service quality.
- Foster a high-performance, customer-centric culture focused on service reliability and user experi ence.
- Act as an escalation point for complex technical and operational issues.
Salary Range-$100,000-$140,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
