We serve happy ICE CREAM, one scoop at a time. We BELIEVE treats can change your day — and your day can change the world.
At Melt Ice Creams, this hybrid role supports both our Events Team and our Delivery & Warehouse Team. You’ll represent MELT at weddings, corporate events, and festivals — and you’ll ensure our Scoop Shops and wholesale partners receive scratch-made ice cream frozen solid and delivered with precision. This is a high-trust, physical, fast-paced position that combines hospitality, route driving, inventory handling, and brand representation.
Location: 685 John B Sias Memorial Parkway, Fort Worth, TX 76134
Service Area: Dallas–Fort Worth Metroplex
Reports To: Events & Logistics Manager
Job Type: Part-Time or Full-Time
Schedule: Mix of morning weekday hours for Shop deliveries and evenings/weekends for events
Time Split: Approximately 50% delivery/logistics and 50% events (based on business needs)
Compensation: $16–20/hour average total compensation (base or base + tip share, based on job function)
Every week, you will:
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Create memorable event experiences across DFW
- Represent MELT professionally at weddings, corporate events, and festivals
- Deliver accurate, complete, and on-time product to Scoop Shops and wholesale partners
- Protect frozen product integrity from Commissary Kitchen to final Scoop Shop freezer
- Maintain high operational and food safety standards
You are both the face of Melt in the community and the final quality checkpoint before product reaches our Scoop Shops.
- Follow detailed event sheets and pack product accurately
- Transport carts, product, and equipment to event locations
- Set up and break down Happy Carts, booths, and food truck operations
- Scoop and serve ice cream efficiently while maintaining presentation standards
- Follow event timelines and service agreements precisely
- Maintain strict product temperature control and food safety compliance
- Engage guests with warmth, energy, and professionalism
- Communicate clearly with hosts, planners, and venue contacts
- Answer questions about flavors and our scratch-made process
- Maintain clean, organized, and visually appealing service areas
- Pick, pull, and verify scoop shop and wholesale orders
- Verify flavors, quantities, packaging, and labeling before departure
- Load, unload, and transport frozen product safely
- Deliver to MELT Scoop Shops and wholesale clients across DFW
- Obtain delivery confirmations and complete required documentation
- Follow daily and weekly operational checklists
- Monitor product temperatures during transport
- Follow FIFO and proper product rotation procedures
- Ensure product is handled according to MELT food safety standards
- Report discrepancies immediately
- Receive and account for incoming inventory
- Restock dry goods, packaging, and raw ingredients to par levels
- Assist with weekly and monthly inventory counts
- Operate powered pallet jack after safety training
- Maintain clean and organized warehouse and freezer spaces
- Safely operate company vehicles (non-CDL)
- Conduct daily pre- and post-trip vehicle inspections
- Maintain vehicle cleanliness and report maintenance needs
- Lift, push, and pull 50+ lbs repeatedly; This is a physically demanding role requiring stamina, strength, and attention to detail.
- Stand for extended periods and work outdoors in varying Texas weather
- Communicate clearly with the Events & Logistics Manager regarding schedules, delays, or issues
Hospitality-Driven Mindset: You genuinely enjoy serving people and creating memorable experiences.
Extreme Reliability: Events are time-sensitive. Delivery routes must run on schedule. The team must be able to count on you.
Detail-Oriented Precision: Inventory accuracy and product protection directly impact revenue and brand trust.
Process-Driven & Organized: You enjoy following systems and checklists.
Adaptable & Solutions-Focused: Texas heat. Traffic. Tight timelines. You stay steady and proactive.
Independent & Team-Oriented: Comfortable working solo on routes and collaboratively at events.
- Valid driver’s license with clean driving record
- Must be 18+ years old
- Ability to lift 50+ pounds repeatedly
- Ability to stand, bend, squat, twist, and reach throughout shift
- Comfortable working in freezer environments and outdoor conditions
- Flexible availability, including evenings and weekends
- Food Handler Certification (or willingness to obtain before start date)
- Delivery driver or route driving experience
- Catering or event experience
- Warehouse or inventory management experience
- Experience handling perishable or temperature-sensitive goods
- Experience driving larger vehicles or food trucks
- Experience in detail-oriented work environments (any industry)
- Background in crafts or hobbies requiring precision and accuracy
- Customer service experience showing attention to quality
- Experience working under time constraints while maintaining standards
- Previous Shift Lead or Key Holder positions that show reliability and leadership skills
- Competitive hourly compensation: $16–20/hour average total compensation (base or base + tip share, based on job function)
- Semi structured weekday schedule with evening and weekend shifts based on Event needs
- Company-subsidized health, dental, and vision insurance for full-time team members averaging 30 hours per week or more
- Company-paid life insurance and short term and long term disability insurance for full-time team members averaging 30 hours per week or more
- MELT is growing and there is an opportunity for upward growth within our company
- Potential for developing skills and gaining experience of many kinds
- Discounts on merchandise and ice cream purchases
- Weekly Pint Perks!
Founded in Fort Worth in 2014, Melt Ice Creams is a premium local creamery known for scratch-made ice creams, housemade inclusions, and creative flavor innovation. With five DFW scoop shops, a commissary kitchen (The Joy Factory), a catering team, and a small wholesale department — we are committed to operational excellence and exceptional experiences.
Every event and every delivery is an opportunity to turn guests into lifelong fans.
