Are you looking for a Veterinary Customer Service Representative position where you'll be valued, supported, and enjoy coming to work?
Lange Veterinary Hospital has been serving the Sherman community since 1947, and we're growing! As we prepare to move into our brand-new, expanded hospital, we're looking for compassionate, organized, and customer-focused Veterinary CSR candidates to join our privately owned, five-doctor practice. We're known for providing personalized, compassionate veterinary care in a welcoming environment. Our team works together to accommodate same-day sick appointments and urgent care needs while building lasting relationships with the families we serve.
If you enjoy helping animals, love people, and thrive in a fast-paced environment, we'd love to meet you!
Why Join Lange Veterinary Hospital?
- Privately owned, team-oriented practice
- Established, trusted hospital serving the community since 1947
- Brand-new hospital coming soon with 10 exam rooms, expanded surgery and dental suites
- Five-doctor collaborative team
- Friendly, supportive culture
- No after-hours or on-call shifts
- Open to both full-time and part-time candidates
- Opportunities to grow as our hospital continues to expand
What You'll Do
As the first face clients see and the last person they speak with before leaving, you'll help create an exceptional experience for every client and patient.
Responsibilities include:
- Greeting clients and patients with warmth and professionalism
- Answering multi-line phones
- Scheduling appointments
- Processing payments and invoices
- Maintaining accurate medical records using EzyVet
- Assisting with patient admissions and discharges
- Communicating with clients regarding appointments, treatment plans, and follow-up care
- Supporting doctors and technicians to keep the hospital running efficiently
We're Looking For Someone Who Is
- Friendly and compassionate
- Positive and dependable
- Calm under pressure
- A strong communicator
- Comfortable with computers and technology
- Organized with excellent attention to detail
- Able to multitask in a busy environment
- A true team player who enjoys helping wherever needed
Preferred Experience
- Veterinary receptionist experience preferred
- Medical office or customer service experience considered
- Experience with scheduling software or veterinary practice software is a plus
- Strong typing and phone skills
Benefits & Perks
We believe great team members deserve great support. Eligible employees enjoy a comprehensive benefits package that includes:
- Competitive compensation based on experience and qualifications
- Medical insurance with a $250/month employer contribution
- Dental insurance with employer contribution
- Vision and life insurance available
- 401(k) with employer match
- Paid Time Off and 8 paid holidays
- Uniform allowance
- Employee pet discount
- Opportunities for ongoing training and professional growth
Apply today and grow with Lange Veterinary Hospital as we enter an exciting new chapter!
Lange Veterinary Hospital works with Blue Heron Consulting Hiring Services to manage the interview process. To allow our team to focus on customer care, please do not contact the facility directly.
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Work Location: In person
