In a timely and efficient manner, perform duties required to maintain a quality service outlet for the repair of Hilti equipment.
Maximize productivity within Repair Operations while delivering high quality, timely repairs of Hilti tools and enhancing the value-added image associated with owning a Hilti tool.
Contribute to the Company's financial success through COGS control, process improvement, and cost containment throughout the repair process.
Provide best-in-class tool repair service in support of Hilti's Lifetime Service value proposition.
Principle Duties and Responsibilities:
- Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals, schematics, and technical files
- Perform high quality repairs to Hilti products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems
- Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of Hilti tools
- Conduct final functional and safety testing after every repair to ensure customer safety
- Maintain work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner
- Follow company policies, procedures, and rules
- Follow and abide to the company's culture, values, and principles
- Perform other duties as assigned by supervisor
Pay: $20.50 - $21.00 per hour
Work Location: In person
