Job Overview
As a Tenant Support Specialist, you'll be the on-site champion for our tenants—building relationships, supporting housing stability, and helping residents work toward their personal goals. This is a dynamic, people-focused role in a collaborative team that embraces a Housing First, trauma-informed, and harm-reduction model.
Key Responsibilities
- Nightly presence on-site; support tenants with housing needs
- Provide mentorship on independent living and communication skills
- Facilitate service access: healthcare, benefits, mental health, and more
- Support lease education, mediate disputes, de-escalate crises
- Document tenant progress and collaborate with service providers
- Foster a welcoming, respectful environment for all residents
Requirements
- Must be available for weekend shifts
- High school diploma or GED (required)
- 2+ years in human services or customer service (or an associate degree)
- Strong interpersonal, conflict resolution, and documentation skills
- Familiarity with trauma-informed care and housing support is a plus
- Ability to perform physical tasks and respond to residents' needs on-site
- Must pass background check and have reliable transportation
Why Join Us?
- Mission-driven organization
- Supportive and collaborative team culture
- Opportunities for training and growth
- Be part of meaningful change in the community
- Employer paid single heal/vision/dental plan for full-time positions
Pay: $23.00 - $25.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Are you available to work weekends?
Shift availability:
- Overnight Shift (Required)
Work Location: In person
