In this role, you’ll make an impact in the following ways:
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The Vice President, Client Processing Manager plays a pivotal role within the Transaction Processing function, contributing to BNY's strategic pillars through effective management of client processing operations.
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This position is integral in fostering a culture of continuous improvement and operational excellence, aligning with BNY's principles of integrity, teamwork, and client focus.
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The role requires a deep understanding of transaction processes to ensure efficient and accurate execution, supporting the organization's commitment to delivering high-quality client service and operational reliability.
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Lead and manage a team responsible for client processing operations, ensuring adherence to service standards and regulatory requirements by demonstrating strong leadership and organizational skills.
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Strong customer service skills required to interact with client as well as external and internal business partners.
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Develop and implement process improvements to enhance operational efficiency, leveraging data-driven insights and innovative solutions.
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Collaborate with cross-functional teams to resolve complex client issues, utilizing expertise in transaction processing to provide effective solutions.
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Monitor and assess the performance of transaction processing activities, ensuring alignment with strategic objectives and client expectations.
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Drive strategic initiatives aimed at optimizing transaction processing frameworks, contributing to the overall business strategy.
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Foster a culture of continuous learning and development within the team, promoting professional growth and advancement.
To be successful in this role, we’re seeking the following:
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Bachelor's degree in Business, Finance, or related field required.
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Advanced degree or professional certifications in finance or business administration preferred.
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Typically 5-8 years of experience in transaction processing or related field within financial services.
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Strong leadership and team management abilities.
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Excellent problem-solving and analytical skills.
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Effective communication and collaboration skills across diverse teams.
