Overview:
At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.
Apply in minutes from your mobile phone!
Responsibilities:
As a HomeTeam Service Manager, you can expect to:
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Ensure daily assigned revenue is completed
- Maintain a high level of service quality
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Standardize pest control technician service routes to improve route density
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Schedule and review daily routes with technicians
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Handle customer complaints; investigate and resolve customer service concerns
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Assist technicians with field service requests and delinquent accounts
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Order and maintain equipment, supplies and materials required for service work
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Create a positive work environment
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Attract and select high caliber employees, while maintaining qualified staff
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Actively manage performance and motivate service staff
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Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates
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Maintain appropriate certification/licensing as required by the state or by branch management
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Coordinate training and licensing of new and existing service personnel
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Coordinate and/or provide continuing training as needed
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Maintain truck inventory records and perform periodic inspections
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Delegate duties and examine work for accuracy and neatness
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Maintain record of all commercial vehicle licenses and pest control licenses
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Assist General/Branch Manager in other duties assigned
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Work weekends as necessary to assist the technicians
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Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.
There’s plenty of perks too!
- Competitive pay $$ plus bonus
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$50K- $60K Annually
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Comprehensive benefits package including medical, dental, vision
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Company paid life & AD&D insurance
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401(k) plan with company match up to 6%
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Employee stock purchase plan
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Paid Time off and holidays
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Employee discounts
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Tuition reimbursement
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Dependent scholarship awards
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An opportunity to advance within the company
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Recognition for a job well done
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A friendly work environment
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The opportunity for professional growth and respect that comes from working for an industry leader
Why HomeTeam?
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HomeTeam is the #1 pest management company to homebuilders
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Currently performs more the 2,000,000 services a year
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The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction
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Pest Management Industry is growing and is a recession resistant line of business
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Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
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HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA.
Qualifications:
Minimum Requirements:
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Must be 18 years or older with a high school diploma or GED; College degree preferred
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Must have experience with sales, marketing, and office administration
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Experience supervising, coaching, and developing staff
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3 or more years’ experience in a management role
Physical Demands / Working Environment:
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Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
- Safely use a ladder within the manufacturer's weight capacity
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Lift and carry up to 50 lbs.
- Ability to work in all types of weather conditions
HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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