We’re looking for a friendly and detail-oriented Front Desk Cashier to welcome guests, answer questions, and help them sign up for our exciting attractions. This multi-functional role includes front desk, lane attendant, arcade redemption, and other attraction areas. While team members are cross-trained in multiple areas, you will typically be assigned to a designated area each shift based on business needs. If you’re a people person with strong communication skills and love working in a fun, fast-paced environment, this could be the perfect fit for you!
What You’ll Do
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Provide exceptional guest service, both in person and over the phone
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Help guests sign up for attractions throughout the facility, including bowling, golf simulators, and more
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Make recommendations and inform guests about promotions, packages, and offerings
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Process guest transactions promptly and accurately
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Assist guests with finding their lane
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Help guests enter names and information on scoring tablets
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Assist with score corrections and troubleshooting
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Assist guests with shoe rentals
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Clear deadwood and dead balls from lanes
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Help servers by clearing plates and glasses from lanes
- Clean and return bowling balls to racks
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Clean tables, furniture, and lane areas throughout the shift
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Assist guests with purchasing and registering game cards
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Help guests select and redeem prizes
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Stock and organize the redemption wall and counter
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Ensure the game room remains clean, organized, and guest-ready
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Keep redemption inventory neat, clean, and fully stocked
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Check and clean bathrooms according to policy
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Empty buss buckets throughout the shift
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Help maintain a clean, safe, and welcoming facility
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Complete any additional tasks delegated by management
Strong communication and customer service skills.
Cash-handling experience preferred but not required.
Experience working in a Bowling Center a plus.
Experience working with POS systems a plus.
Must have reliable transportation.
Employment subject to successfully completing a Background Check and/or CORI Screening.
Minimum age of 18 years old.
Ability to stand for extended periods (6–8 hours).
Flexible schedule, including evenings, weekends, and holidays.
