Job Description
We are looking for a Bakery Operations Support Specialist to join our New Store Opening Support team. This role plays a key part in supporting the successful launch of new franchise bakery locations by providing hands-on assistance across cake, baking, and sandwich stations.
Key Responsibilities:
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Provide on-site operational support for new store openings across baking, cake decoration, and sandwich preparation stations.
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Prepare and bake a variety of bakery items including breads, pastries, cookies, and cakes according to company recipes and standards.
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Assist with decorating cakes and other desserts to meet brand presentation guidelines.
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Support local teams in implementing food safety protocols, quality standards, and hygiene practices.
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Train and educate store bakery staff and kitchen managers on standard procedures and product quality expectations.
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Monitor product quality and identify any issues during the store opening phase; escalate concerns and provide actionable recommendations.
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Maintain a clean and organized kitchen environment; ensure equipment is used and maintained properly.
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Track and report store readiness, training progress, and QC metrics to the HQ team.
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Conduct inventory checks of ingredients and supplies during the opening period; assist with placing initial orders.
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Use basic computer tools (Excel or similar platforms) for data entry and reporting during store setup and opening.
Requirements:
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0~2 years of experience in a commercial bakery, pastry kitchen, or food service environment
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Hands-on experience in baking, cake decoration, or sandwich preparation preferred
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Understanding of basic food safety, hygiene standards, and quality control practices
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Ability to travel frequently and support new store openings on-site (domestic travel required)
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Strong communication and interpersonal skills; able to train and support store-level staff
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Comfortable working in a fast-paced, hands-on environment with varying tasks
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Basic proficiency in Microsoft Excel or other data entry software
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Flexibility to work early mornings, evenings, or weekends during store openings
