We are seeking a customer-focused, detail-oriented professional to join our parts department team. In this role, you will help support both retail and internal customers by identifying, sourcing, and providing automotive parts in a fast-paced dealership environment. The ideal candidate enjoys working with people, has strong organizational skills, and takes pride in delivering accurate, timely service.
- Assist retail, wholesale, and internal customers with parts inquiries in a professional and friendly manner.
- Identify and locate automotive parts using catalogs, systems, and product knowledge.
- Process parts orders, invoices, returns, and exchanges accurately.
- Maintain effective communication with service advisors, technicians, and other team members.
- Receive, stock, and organize incoming parts shipments.
- Monitor inventory levels and support cycle counts and stock checks as needed.
- Ensure parts are properly labeled, stored, and handled according to dealership procedures.
- Provide prompt follow-up on special orders and customer requests.
- Maintain a clean, organized, and professional parts counter area.
- Support overall departmental goals and contribute to a positive team environment.
- Previous experience in an automotive parts, retail, or customer service role is preferred.
- Knowledge of automotive parts and accessories is helpful.
- Strong communication and interpersonal skills.
- Ability to work accurately in a fast-paced environment.
- Basic computer skills and comfort using inventory or point-of-sale systems.
- Excellent attention to detail and organizational skills.
- Ability to lift, move, and stock parts as required.
- Dependable, team-oriented, and committed to quality service.
- Opportunity to work in a professional dealership environment.
- Supportive team culture with growth and learning opportunities.
- Competitive compensation based on experience and qualifications.
- Potential access to training and advancement within the organization.
This position may involve a combination of counter work, inventory handling, and interaction with customers and service team members. The role requires the ability to manage multiple tasks while maintaining a high standard of service and accuracy.
We are an equal opportunity employer and welcome applicants from all backgrounds who meet the requirements of the role. If you are motivated, service-oriented, and ready to contribute to a collaborative team, we encourage you to apply.
