Overview
Join our dynamic team as a Customer Service Representative and become the friendly, knowledgeable voice that helps our customers succeed! In this energetic role, you will be the first point of contact, providing exceptional support and ensuring every interaction is positive and productive. Your enthusiasm, organizational skills, and ability to handle multiple tasks with professionalism will drive customer satisfaction and contribute to our vibrant office environment. This paid position offers an exciting opportunity to develop your administrative and customer service expertise in a fast-paced setting.
Duties
- Respond promptly and courteously to customer inquiries via multi-line phone systems, email, and in person at the front desk
- Manage appointment scheduling, calendar coordination, and office management tasks using Google Workspace and Microsoft Office tools
- Enter data accurately into QuickBooks and other software systems, including invoicing, billing, and record keeping
- Handle clerical responsibilities such as filing, proofreading documents, data entry, and maintaining organized records
- Support office operations by managing phone etiquette, greeting visitors, and performing general administrative duties
- Assist with bookkeeping tasks, including expense tracking and invoice processing
- Provide bilingual support to serve diverse customer needs effectively
Skills
- Proven experience in office management or administrative roles with strong organizational skills
- Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Docs, Sheets)
- Familiarity with QuickBooks for bookkeeping and financial recordkeeping
- Strong customer service skills with a friendly demeanor and professional phone etiquette
- Ability to multitask efficiently while maintaining attention to detail in data entry, proofreading, and filing tasks
- Experience working as a dental or medical receptionist or personal assistant is a plus
- Bilingual abilities to communicate effectively with a diverse client base are highly valued
- Demonstrated time management skills to prioritize tasks effectively in a busy environment
This role is ideal for motivated individuals eager to grow their career in customer support and office administration. We value energetic team players who thrive on helping others while keeping the workplace organized and efficient. Join us today to make a meaningful impact through excellent service!
Pay: $15.00 - $18.00 per hour
Benefits:
Work Location: In person
