It is the responsibility of the Vic & Anthony’s Steakhouse Restaurant Supervisor to manage operation in an efficient and professional manner to ensure quality service to guests. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).
- Controls inventory and Cost of Goods by analyzing variances and initiating corrective actions.
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Controls purchasing while maintaining brand recognition.
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Keeps all operational expenses within budget
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Control labor expenses based on business levels.
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Oversees training, rules and regulations, provide guidance to employees and make recommendations regarding discipline when necessary.
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Strong leadership skills and the ability to motivate, coach and mentor employees with professional maturity.
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Strong organizational, interpersonal and problem-solving skills
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Responsible for staffing schedules, requests for time off, and attendance tracking for all Vic & Anthony’s Steakhouse employees while adhering to the policies of the Golden Nugget.
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Provide Human Resources with the necessary information to keep personnel files current.
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Check guest satisfaction throughout Vic & Anthony’s Steakhouse and resolve customer complaints.
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Ensure a neat, clean and safe working environment in accordance with established health and safety standards.
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Ensure employees have valid work cards while they are working and meet both state and departmental requirements concerning sanitation and personal hygiene.
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Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
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Ability to manage employees, training and coaching skills with evidence of developing exceptionally motivated teams
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Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
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Excellent interpersonal and communication skills (verbal and written), fluent English and articulate
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Ability to work efficiently, independently and cohesively, consistently producing quality results
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Computer literate in Microsoft Windows applications required; Aloha POS system experience preferred.
- Valid Nevada Health Card.
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Minimum age requirement is 21.
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Associates or related degree preferred
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2 years’ previous restaurant hospitality management experience or equivalent education.
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Ability to read and understand all policies and procedures.
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Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
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Must be able to complete standard forms and reports.
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Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
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