Spa Receptionist / Guest Experience Coordinator
The Spa Lounge | Multiple Utah Locations
Pay: Starting at $12+ per hour
Additional Compensation: Weekend differential, retail commission, bonuses, employee perks
About The Spa Lounge
The Spa Lounge is Utah's largest luxury day spa and has been voted Best Day Spa and Best Massage Therapy in Salt Lake City for multiple consecutive years. With locations in Holladay, Draper, South Jordan, Lehi, and Pleasant Grove, we are continually growing and are always looking for exceptional team members to join our company.
We pride ourselves on creating an elevated experience for both our guests and our employees. If you enjoy helping people, thrive in a fast-paced environment, and love being part of a positive team, we'd love to meet you.
Position Overview
Our Spa Receptionists are the heart of the guest experience. You will be the first and last impression for every client who visits The Spa Lounge. This role is perfect for someone who is organized, friendly, dependable, and enjoys providing exceptional customer service.
We are hiring for multiple locations throughout the Salt Lake Valley and Utah County. Weekend availability is required.
Responsibilities
- Welcome guests and provide outstanding customer service
- Answer phones and assist clients with scheduling appointments
- Check guests in and out of appointments
- Recommend and sell professional retail products
- Coordinate daily spa schedules
- Prepare lockers and amenities for spa guests
- Assist with laundry, cleaning, and maintaining spa presentation standards
- Help create a relaxing and professional spa environment
- Support daily spa operations and team members as needed
What We're Looking For
- Friendly and outgoing personality
- Excellent customer service and communication skills
- Strong attention to detail
- Ability to multitask in a fast-paced environment
- Reliable and dependable attendance
- Comfortable using computers and scheduling software
- Weekend availability
- Previous customer service, hospitality, retail, or spa experience is a plus but not required
Why Join The Spa Lounge?
- Beautiful luxury spa environment
- Flexible scheduling
- Employee discounts on services and products
- Retail sales commissions
- Performance bonus opportunities
- Wholesale pricing on professional skincare and retail products
- Complimentary services and additional perks for top performers
- 401(k) with company match for eligible employees
- Dental and Vision Insurance available for employees working 30+ hours per week
- Growth opportunities within a rapidly expanding company
- Work alongside an amazing team and loyal clientele
At The Spa Lounge, we believe our team members are the reason for our success. As we continue to grow, we are committed to promoting from within and creating opportunities for our employees to build rewarding careers.
Job Types: Part-Time and Full-Time Opportunities Available
Locations:
- Holladay
- Draper
- South Jordan
- Lehi
- Pleasant Grove
We are always accepting applications from exceptional candidates and would love to learn more about you.
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Life insurance
- Professional development assistance
Work Location: In person
