Position Summary:
The part-time Sunday and Mondy overnight Doorperson serves as a key front-facing representative responsible for providing exceptional customer service while maintaining the safety, security, and overall integrity of the building. This role is vital in fostering a welcoming and professional environment for residents, guests, and vendors.
Key Responsibilities:
- Greet residents, guests, and visitors in a courteous and professional manner
- Monitor and control access to the building, ensuring only authorized individuals enter
- Announce guests and visitors to residents as appropriate
- Receive and manage deliveries, packages, and vendor access in accordance with building procedures
- Maintain a visible presence at the front desk/lobby to promote security and resident confidence
- Assist residents with general inquiries and provide support as needed
- Observe and report any suspicious activity, safety concerns, or maintenance issues to management
- Coordinate with management and other staff to ensure smooth daily operations
- Maintain a clean, orderly, and professional lobby/front desk area
- Document incidents and complete shift logs as required
Qualifications:
- Prior experience in a doorperson, concierge, security, or customer service role preferred
- Strong interpersonal and communication skills
- Professional appearance and demeanor
- Ability to remain alert, attentive, and responsive throughout the shift
- Dependable with strong time management skills
- Ability to handle multiple tasks and respond to situations calmly and effectively
Working Conditions:
- Stationed primarily at the building entrance front desk
- Requires standing or sitting for extended periods
- Interaction with residents, guests, and vendors throughout the shift
Additional Information:
This position plays an integral role in maintaining the high standards and residential experience. Employees are expected to uphold the Association’s policies, procedures, and commitment to service excellence at all times.
Pay: $22.00 per hour
Work Location: In person
