Care Navigator / Clinical Intake Sales Specialist
Onsite | McKinney, TX
Base $18/hour + Weekly Commissions
Annual Earnings: $45,000–$60,000+
Be the First Voice for Individuals and Families Across the Entire Lifespan.
Next STEPS Worldwide is a rapidly growing, mission-driven outpatient healthcare organization providing psychological, therapeutic, and nutrition services for all populations across the lifespan — from infants as young as 3–4 months to our platinum (geriatric) years.
With 30+ locations across Texas, our multidisciplinary model delivers truly individualized, whole-person care.
We are seeking a Care Navigator / Clinical Intake Sales Specialist (Spanish Speaking) to join our onsite intake team in McKinney, TX.
As a Care Navigator at Next STEPS Worldwide, you will guide infants, children, adolescents, adults, and geriatric clients toward the right care through a consultative, sales-driven intake process.
You will play a vital role in ensuring all clients receive compassionate, high-quality care. Your voice will help families and individuals feel understood, supported, and confident as they take their first step toward healing.
This is not a traditional call center role.
This is a relationship-based, consultative, sales-driven phone position where you guide clients to the right care at the right time.
Compensation & Benefits
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$18/hour base pay
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Weekly commissions
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Annual earning potential: $48,000–$60,000+
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Monthly performance opportunities
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Paid Holidays
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Paid PTO & Vacation
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No weekends
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401(k) with company match
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Medical, Dental, Vision, Life Insurance
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Wellness benefits
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Clear leadership growth paths
Work Environment
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Onsite professional team setting (not a call center)
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Advanced scheduling and intake technology
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Supportive, high-energy team culture
What You Will Do
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Serve as the first point of contact for individuals, parents, caregivers, and families.
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Conduct detailed, individualized phone assessments.
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Educate clients on psychological, therapy, and nutrition services.
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Use consultative sales skills to convert inquiries into scheduled intakes.
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Match clients with the best-fit provider and service.
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Meet and exceed weekly and monthly conversion goals.
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Document interactions accurately in CRM/EMR systems.
Who You Are
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Sales-driven with a heart for service
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Confident and compassionate on the phone
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Goal-oriented and motivated by performance
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Organized and detail-focused
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Comfortable working with all age populations
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Professional, emotionally intelligent, and persuasive
Qualifications
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1+ year sales, intake, healthcare, or phone-based experience preferred
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Strong communication skills
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HIPAA knowledge preferred
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CRM/EMR experience a plus
Schedule
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Monday–Friday
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No weekends
Growth Opportunity
This role offers advancement into:
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Lead Care Navigator
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Trainer
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Team Lead
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Intake Management
Location
Onsite in McKinney, TX 75070
Must commute or relocate prior to start.
