INTERVIEW= Onsite / Virtual
JOB TYPE= Onsite
Minimum Requirements
Education/Licensure/Skill/Expertise/Certifications
Minimum of two years of experience in software and application
delivery and support.
Associate's or Bachelor's Degree, or technical institute
degree/certificate. Or equivalent work experience.
Proficiency in Windows 10/11 and Microsoft 365.
Experience with Active Directory
Familiarity with ServiceNow or similar ticketing system.
Basic command prompt knowledge for troubleshooting.
Familiarity with Intune.
Understanding of network basics (TCP/IP, DNS, DHCP).
Comfortable with collaboration tools like Teams and Zoom.
Strong troubleshooting and customer service skills.
