Be the Heartbeat of Care Advantage Inc!
Care Advantage Inc, isn't just another workplace-we're a Top Workplace award winner and proudly voted Best in Home Care. We're the largest privately-owned home care company in the mid-Atlantic, and we're growing fast. That means more opportunities, more impact, and more ways to change lives.
We're on the hunt for a high-energy Care Coordinator to join our Ashland VA team. If you thrive in a fast-paced environment, love solving puzzles, and want a career where compassion meets strategy, this is your chance to shine.
What You'll Get:
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Competitive pay that values your talent
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17 days of paid vacation + 10 paid holidays
- A true work-life balance career
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A team that feels like family, with room to grow
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Be the Matchmaker: Thoughtfully pair caregivers with clients by considering health needs, personality fit, skill level, and preferences. You'll ensure every client feels supported and every caregiver feels valued.
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Keep Relationships Strong: Act as the go-to liaison between clients, families, and field staff. You'll build trust, smooth over challenges, and make sure communication flows seamlessly.
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Own the Schedule: Maintain accurate, up-to-date schedules in our system. You'll juggle multiple moving parts, anticipate conflicts, and keep everything running like clockwork.
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Think Fast, Act Smart: When emergencies or last-minute changes arise, you'll pivot quickly-finding solutions that keep clients cared for and caregivers supported.
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Drive Performance: Monitor field staff activity, track attendance and reliability, and provide feedback. You'll help ensure accountability while celebrating great work.
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Solve the Daily Puzzle: Scheduling is like a giant jigsaw-different shifts, different needs, different people. You'll creatively piece it together with calm focus and a client-first mindset.
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Fuel the Team Energy: Work side-by-side with branch teammates to keep the office buzzing with positivity, collaboration, and momentum.
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Welcome New Clients: Be the warm, reassuring voice and face of Care Advantage. You'll guide new clients through the onboarding process, answer questions, and set the tone for a caring relationship.
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Stay Tech-Savvy: Use scheduling software and digital tools to keep records current, track caregiver availability, and ensure compliance with company standards.
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Champion Flexibility: Step into any situation-whether it's answering a tough client question, covering a shift gap, or supporting a teammate-because you're cross-trained and ready for anything.
What Makes You Perfect for This Role
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Energy, drive, and passion for achieving goals
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A problem-solver who puts people first
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Flexibility to adapt and thrive in changing situations
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Ambition to grow your career and see the big picture
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Compassion and a genuine desire to serve
Requirements
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High School Diploma or G.E.D. equivalent
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2+ years of relevant work experience
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Scheduling, medical, or phone experience a plus
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Computer literacy and comfort with scheduling systems
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Strong organizational skills, attention to detail, and communication abilities
Why Care Advantage?
Because here, you're not just filling a role-you're making a difference. You'll be part of a growing company with a mission that matters, and you'll enjoy a career that balances professional success with personal fulfillment.
Apply today and step into a role where your energy, compassion, and creativity truly shine!
Location: 23005, 23047, 23059, 23060, 23103, 23111, 23116, 23146, 23148, 23192, 23220, 23221, 23222, 23223, 23225, 23226, 23227, 23228, 23229, 23230, 23231, 23233, 23238
