Title: Employment Case Manager
Reports to: Program Manager
FLSA Status: Full-time, Non-Exempt
PURSUE YOUR PASSION, Not Just Another Job!
Veterans Village of San Diego is looking for employees who are passionate about serving all veterans. Changing the life of a vet takes a whole lot of work. It also takes dedication and commitment to our motto: Leave No One Behind. But the rewards are out of this world! We work hard, but we also enjoy having fun together. If you wish to be a part of this team and are ready to work for a cause then VVSD is the place to start!
Provide individualized employment support based on the client’s needs, including job search and placement assistance, resume/cover letter development, career counseling, coaching to enhance interviewing skills. Conduct group Assessments, Orientation and Job Club. Complete all case notes and program documentation, ensure accuracy and compliance within program guidelines and confirm timely delivery of services. Conducts outreach and attends local job fairs.
Essential Duties and Responsibilities:
Provide comprehensive case management services
Conduct assessment and assistance in reaching employment goals for assigned clients
Work with clients to create individual career plans, identifying and managing short and long-term employment goals
Assist clients with developing effective resume writing skills
Advocates on behalf of client to assist with access to services and benefits
Complete, accurate, and timely documentation for each case, to ensure compliance within program guidelines
Establish eligibility and execute employment and training tasks in accordance with specific grant provisions for applicable programs
Collaborate across agency programs and develop relationships with other community organizations to ensure client and agency goals are met. Provide information and referrals to clients, as needed
Maintain follow-up on client placement as required
Develop and perform outreach and recruitment activities
Monitors program performance within individual contracts and reviews program activities to assist with compliance on all contract requirements.
Contacts outside agencies regarding employment and training and keeps current employment related issues.
Explain policies and procedures to staff, veterans, and clients.
Data entry and recordkeeping for both state and federal programs to include CalJOBS, Technical Performance Reporting and Narratives; Rosters of program participants, training, placements, and supportive service spending.
Assist the Employment Program Manager with grant writing tasks and related administrative support.
Conducts interview with veterans to determine eligibility and requirements for federal and state employment programs.
Other duties as assigned.
Requirements and Qualifications:
4-year college degree required
Minimum 1 year of case management experience
Administrative experience
Microsoft Office Suites Proficient (Word, Excel, PowerPoint and Outlook)
Ability to follow directions and execute tasks successfully within an assigned time frame
A team oriented, self-motivated individual capable of multi-tasking
Customer service experience
Some knowledge about community resources beneficial
Must possess effective communication and analytical skills, both oral and written
Able to work with and relate to participants and be culturally sensitive.
Veteran status a plus!
Ability to bend and lift light objects
Ability to sit for extended periods of time while viewing a computer monitor
Dexterity of hands and fingers to operate a computer keyboard
Capable of hearing and speaking to exchange information
Seeing to read reports and data
Must be able to work in a noisy, busy environment.
VVSD offers competitive pay and benefits, including 12 paid holidays a year, paid vacation and paid sick leave, pension, health insurance, dental and vision plans.
Please Note:
If you were a client of VVSD, you must have been out of all programs for a minimum of 2 years. Veterans Village of San Diego is an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
