Are you looking for a Customer Service career where you can make a real impact, interacting with customers on a one-to-one basis? Do you enjoy helping customers find the products and services that best meet their needs? In this energetic position, you'll be the friendly face our customers rely on, ensuring their experience is smooth, positive, and memorable. Your enthusiasm and attention to detail will help create a welcoming environment while helping customers select Charter services. This customer-facing position offers an exciting opportunity to develop your skills in customer service, retail sales, and customer acquisition, all within a fast-paced, team-oriented setting.
Customer Service Associate Responsibilities
- Greet customers warmly, listen attentively to their needs, and provide helpful information about our services.
- Assist customers with buying decisions
- Process debit and credit card transactions
- Ensure a well-organized workspace
- Process sales
- Explain Charter services
- Collaborate with team members to ensure efficient workflow and uphold safety standards at all times.
- Engage customers in conversations about available Charter Services
- Greet store customers
- Answer questions from shoppers
Customer Service Associate Requirements
- Prior experience in customer service or retail environments is preferred; enthusiasm and a positive attitude are essential.
- Knowledge of customer service and sales techniques are a plus—training will be provided.
- Ability to perform physical tasks such as standing for extended periods, bending, lifting moderate loads, and working in various weather conditions.
- Experience assisting customers
- Professional demeanor
- Strong communication skills with an eagerness to assist customers and work collaboratively with team members.
This role is perfect for motivated individuals looking to grow their skills in customer service while gaining hands-on experience in vehicle care and facility maintenance. We’re committed to fostering a positive equal opportunity workplace where your energy makes a difference! Please submit your resumé today!
Pay: $20.00 - $25.00 per hour
Benefits:
Work Location: In person