Greystone Engineering Solutions is an innovative automation and technology company specializing in advanced device processing systems, robotics integration, machine automation, diagnostics, and industrial test platforms. We operate in a fast-paced, hands-on environment supporting large enterprise customers across the U.S.
We are looking for energetic, fast-thinking, technically curious individuals who thrive in an active machine operation environment and are eager to grow with a cutting-edge automation company.
Position Overview
The Automation & Technical Support Technician will support machine operation, maintenance, system setup, and technical service activities across Greystone’s automation platforms. This role is ideal for a high-school graduate or entry-level college candidate (Industrial Engineering, Electronics, or related field) who is mechanically inclined, technically sharp, and quick to learn.
This is a dynamic, hands-on position requiring adaptability, travel flexibility, and strong communication skills.
Key Responsibilities
- Support setup, calibration, and maintenance of automated machines and robotics systems
- Assist in installation and commissioning of equipment at customer sites
- Troubleshoot mechanical, electrical, and basic software issues
- Perform preventive maintenance and system inspections
- Assist engineering team with system upgrades and modifications
- Document service activities and create clear technical reports
- Provide professional on-site customer support when required
- Maintain organized tools, spare parts, and work areas
- Support testing, diagnostics, and system validation processes
Required Qualifications
- High school diploma required
- Some college coursework in Industrial Engineering, Electronics, Mechanics, or related technical field preferred
- Basic understanding of mechanical systems
- Basic understanding of electrical wiring and components
- Basic software troubleshooting skills
- Strong problem-solving ability and fast learner
- Comfortable working around industrial equipment and automated systems
- Strong written and verbal communication skills
- Ability to create clear reports and basic presentations
- Must be willing and able to travel on short notice
- Valid driver’s license required
Preferred Skills (Plus but Not Required)
- Experience with industrial equipment or robotics
- Familiarity with diagnostics software tools
- Basic understanding of networking or computer systems
- Experience reading technical drawings or schematics
- Experience using hand tools and measurement tools
Personal Traits We Value
- Fast thinker and proactive problem solver
- Highly motivated and eager to learn
- Hands-on and detail-oriented
- Professional and customer-focused
- Able to work independently and as part of a team
- Flexible and adaptable to changing environments
Physical Requirements
- Ability to lift up to 50 lbs
- Ability to stand for extended periods
- Ability to work in warehouse or industrial environments
What We Offer
- Growth opportunities in automation and robotics
- Exposure to advanced industrial technologies
- Hands-on learning in a fast-moving technical environment