SharePoint Online & AI Platform Lead
At the
Department of Commerce, we’re reimagining what’s possible in government. We’re builders, thinkers, and change-makers, working at the intersection of innovation, community, and impact. From unlocking critical funding to fueling inclusive economic growth, we’re turning big ideas into real-world solutions that uplift people and places.
Our agency’s strength lies in the diversity of our workforce and the breadth of the lived experiences and perspectives employees bring to the work. We believe equity is not just a value but a practice, which is reflected in how we design programs, engage communities, and deliver outcomes. We foster a workplace culture where curiosity is encouraged, bold thinking is welcomed, and collaboration drives our impact.
This job is a commitment to reshape systems so they work better for everyone. If you’re ready to challenge the status quo and build meaningful connections, we want to meet you.
Let’s build what’s next, together.
The Innovation & Technology Division supports the entire agency through three primary sections:
- Digital Innovation & Enterprise Cloud Platforms
- IT Operations
- Enterprise Governance and Risk
The Digital Innovation & Enterprise Cloud Platforms Section drives modernization and digital service delivery across Commerce. It designs and administers enterprise platforms, promotes cloud-native practices, and supports programs in creating secure, reliable, and cost-effective digital solutions.
The
SharePoint Online & AI Platform Lead serves as the agency’s senior technical authority for SharePoint Online, M365 collaboration platforms, and emerging AI platforms. This position reports directly to the IT Senior Application Development Manager and functions as a lead technical worker within the Enterprise Cloud Platforms team.
The position does not supervise employees, but exercises lead responsibility, including assigning technical work, guiding priorities, providing mentorship, and ensuring platform alignment with enterprise architecture, security, governance, and agency strategy.
This position is responsible for:
- Leading SharePoint Online enterprise architecture, governance, and lifecycle management.
- Administering enterprise-wide M365 and AI platform configurations, controls, and standards.
- Ensuring secure, responsible, and scalable integration of AI features and emerging AI tools.
- Serving as the agency’s subject matter expert (SME) for SharePoint Online and enterprise AI platforms.
- Providing senior technical leadership to systems administrators and development staff.
- Provides hands-on technical support, user enablement, and solution development assistance to agency staff to ensure effective adoption and use of SharePoint Online, M365, and enterprise AI platforms.
The role supports modernization, digital efficiency, collaboration, and safe AI adoption across the Department of Commerce.
Required Experience:
One of the following:
- A Bachelor’s degree or higher in Information Technology, Computer Science, or a closely related field AND five (5) years (full-time equivalent) of progressively responsible professional experience in one or more of the following IT disciplines:
o Microsoft 365 systems administration
o SharePoint Online administration and governance
o Enterprise collaboration platform management
o Application development or automation using Power Platform
o Systems analysis, integration, or platform lifecycle support
o AI platform administration or responsible-use governance
OR
- An Associate’s degree or higher in Information Technology or a closely related field AND seven (7) years (full-time equivalent) of progressively responsible professional experience in one or more of the IT disciplines listed above; OR
- Nine (9) years (full-time equivalent) of progressively responsible professional experience in one or more of the IT disciplines listed above.
Additional professional experience may substitute for education on a one-for-one basis, consistent with OFM guidelines.
At least five (5) years of advanced professional experience performing senior-level administration, configuration, troubleshooting, and governance in the following areas:
- SharePoint Online enterprise administration
- M365 collaboration ecosystem (Teams, OneDrive, Power Platform)
- Power Automate and Power Apps solution development and troubleshooting
- Information architecture, taxonomy, metadata and content governance
- Tier 3 incident response across cloud services
- Security, privacy, compliance, access control, and responsible-use controls in M365 and/or AI platforms
- Technical documentation for system designs, standards, and procedures
- Delivering end-user training, mentoring, or hands-on support for enterprise collaboration platforms.
Desired Experience:
- Experience serving as a lead worker assigning work, providing mentorship, or reviewing work products.
- Experience supporting or governing enterprise AI platforms, including configuration, responsible-use standards, semantic index readiness, and data-access controls.
- Experience coordinating platform operations or governance with statewide partners.
- Experience with Microsoft 365 tenant-level or enterprise platform operations.
- Microsoft certifications in SharePoint Online, Microsoft 365 Administration, Power Platform, or AI-related technologies.
- ITIL Foundation certification (current version).
- Experience designing enterprise metadata schemas, classifications, taxonomies, and content-lifecycle governance.
- Experience with APIs, Microsoft Graph, enterprise integrations, or workflow automation technologies.
- Experience developing and delivering technical training, demonstrations, and user-enablement materials.
To be considered for this position the following are needed:-
A complete and detailed online application.
-
A cover letter (enter online) - that details how your skills and experience make you an ideal candidate for this position
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At least three professional references (enter online).
For questions about this recruitment, please contact our recruitment team via email:
[email protected] - please reference the job number in your message.
Work from Anywhere in Washington State
This position may be located anywhere within Washington State though occasional travel to a Commerce office building or in-state travel to attend events or meetings may be required. If selected, you will need to travel to pick up equipment and receive instruction. Many Commerce employees work remotely or have a hybrid schedule.
This recruitment may be used to fill future vacancies over the next 60 days.
Technical support is provided by NEOGOV, 855-524-5627 (can't log in, password or email issues, error messages). DES job seeker support may answer general questions regarding the recruiting system at [email protected].
Our Commitment to Equal Opportunity
The Washington State Department of Commerce is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application, testing, or interview process or this job announcement in an alternative format may email Human Resources at [email protected]. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
Department of Commerce also offers a competitive benefits package including: medical and dental insurance benefits, retirement and deferred compensation plans, 11 paid holidays each year, 14-25 vacation days per year (depending on length of employment), 8 hours of sick leave per month (if full time employed), bereavement leave, an employee assistance program, as well as other benefits. Please see the Benefits Tab for more details.
