REGIONAL MANAGER, STUDIO FITNESS
Summary & Reports to:
The Regional Studio Fitness Manager is a tactical field-based position responsible for staffing and scheduling Studio Fitness classes in their region. The ideal candidate is a subject matter expert and role model in the fitness industry. This leadership position will create value by enhancing the member experience through Studio Fitness classes, as directed by the Director of Studio Fitness. This position also partners with the field leadership in the region.
Duties & Responsibilities/Essential functions:
Team Development: Building A Strong Instructor Team
- Recruit, audition, interview, hire, and onboard exceptional Studio Fitness talent
- Build and maintain an active instructor pipeline to support current and future club growth
- Identify emerging talent and develop future mentors, trainers, and presenters within the organization
- Coach, mentor, and inspire instructors through meaningful feedback, career development, and performance coaching
- Foster a culture of engagement, recognition, accountability, and continuous improvement
- Facilitate workshops, continuing education, and instructor development opportunities
- Conduct class observations and quality audits that elevate coaching, consistency, and the overall member experience
- Ensure all required CPR and instructor certifications are up to date
Field and Club Responsibilities
- Coordinate and supervise the day-to-day Studio Fitness operations at each club.
- Ensure that class schedules are up-to-date in print, on the kiosks, and the Edge App.
- Promote an engaging and welcoming environment for all employees, members, and visitors.
- Conduct studio evaluations, ensuring that all studios are clean and organized and all Studio Fitness equipment is properly maintained.
- Partner with field leadership to support membership sales, member retention programs, and other business.
- Partner with General Managers and Area Directors to identify opportunities, solve challenges, and continually raise the standard of programming and execution
- New Club Openings, if applicable in the region.
Performance, Communication & Administration
- Partner with HR and Payroll to ensure a seamless hiring, onboarding, and payroll experience
- Build and optimize instructor schedules that support business needs and member demand
- Maintain accurate instructor records, schedules, payroll information, and operational data
- Manage Studio Fitness payroll budgets while supporting fiscal responsibility
- Provide Studio Fitness Instructors with timely performance feedback and recognition
- Coordinate instructor substitutions to ensure every class is staffed with qualified instructors and delivered to company standards
- Communicate instructor additions, departures, and staffing updates with clubs, HR, Payroll, and key business partners
- Maintain timely communication with instructors through NetGym and other company communication platforms
- Enforce Studio Fitness policies & procedures
- Handle member service issues related to Studio Fitness
- Lead special projects, as assigned by the National Director
Other Duties
- Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change with or without notice.
Requirements:
Key Qualifications:
- Bachelors degree in Exercise Science, Business, Sports Management, or a related field preferred; equivalent leadership experience will also be considered
- Minimum of 2 years Group Fitness or Studio Fitness instruction experience
- Current Group Fitness and/or Certified Personal Trainer (CPT) certification required
- Hold at least two nationally recognized specialty certifications (e.g., Les Mills, Indoor Cycling, Yoga, Pilates, Barre, HIIT, or similar formats)
- Proven ability to build relationships, influence others, and collaborate effectively with club leadership and cross-functional teams
- Comfortable using scheduling, payroll, and business management systems
- Passion for delivering an exceptional member experience and building a positive, inclusive team culture
- CPR, First Aid & AED certified
Competencies:
Business Acumen: Fosters knowledge in policies, practices, trends, and information affecting the business and/or industry.
Coaching & Development Skills: Provides feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; plans and supports the development of individual skills and abilities.
Communication Skills: Conveys information accurately, concisely and compellingly to a variety of audiences and adapts communication methods based on situation.
Customer Focus: The ability to identify and respond to current and future customer's needs.
Decision Making: Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences. The ability to make decisions and solve problems involving varied levels of complexity, ambiguity, and risk.
Managing Change: Encourages others to seek opportunities for different and innovative approaches to addressing problems and opportunities, facilitates the implementation and acceptance of change within the workplace
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires the ability to perform an aerobic activity for the duration of a class. Bending and moving is done frequently. Physical activity will include standing, walking, reaching with hands and arms, climbing or balancing, sitting and stooping, kneeling, crouching, or crawling. Lifting requirements are 50 pounds and occasionally up to 100 pounds. The vision requirements are close, distant, depth, and ability to adjust focus.
Work Environment:
This is a full-time salaried, exempt field position. This position requires occasional early morning, evening and weekend hours at clubs in your region. As a Regional Manager, you are expected to be in the clubs two weekends per month.
As a leader in the Studio Fitness Department, you are encouraged to teach weekly classes (separately compensated). Teaching should not exceed 5 classes per week.
This job operates in a health club environment. This position routinely deals with club employees, members and vendors. This role routinely uses standard office equipment such as computers and phones. This is a high paced environment.
Travel:
Must be a resident of Michigan with frequent travel to Illinois and Missouri.
Position type and expected hours of work:
This is a full-time exempt position with general hours of work Monday through Friday, 9:00 – 5:00pm, (40 hours) however, this position frequently requires long hours and some night/weekend work.
Supervisory Responsibility:
This position is responsible for the leadership, interviewing, hiring, scheduling and performance managing of Studio Fitness instructors in their area, in conjunction with the National Director.
