About Us:
We are a growing e-commerce company specializing in aftermarket automotive and powersports parts & accessories. For over 20 years, we've helped enthusiasts customize their trucks, Jeeps, motorcycles, ATVs, UTVs, boats, RVs, and more by providing quality products, competitive pricing, and exceptional customer service.
As a small business, every team member plays an important role and often wears multiple hats. We value people who are dependable, curious, willing to learn, and ready to jump in wherever they're needed. If you're looking for a position where you'll gain experience across multiple areas of a business—not just one department—we'd love to meet you.
Position Overview:
We're looking for a motivated, organized, and adaptable Operations Associate to join our team.
This is an excellent opportunity for an entry- to mid-level professional who enjoys variety and wants to develop a broad business skillset. No two days are exactly alike. One day you may be helping a customer solve an issue, the next you may be analyzing sales data in Excel, assisting with purchasing, processing invoices, or helping improve an internal process.
If you're someone who enjoys solving problems, learning new things, and making a meaningful impact on a small team, this position offers tremendous opportunity for growth.
What You'll Do:
- Provide administrative and operational support across all departments
- Deliver exceptional customer service via phone, email, and online messaging
- Research and resolve customer inquiries while maintaining a positive customer experience
- Analyze data using Microsoft Excel to identify trends, verify information, and support business decisions
- Create and maintain spreadsheets using formulas such as XLOOKUP/VLOOKUP, SUMIF, IF statements, and other Excel functions
- Assist with purchasing, inventory, and vendor communications
- Support accounting functions including invoicing, reconciliations, data entry, and basic bookkeeping
- Maintain accurate records and documentation
- Learn and utilize proprietary software and online marketplace platforms
- Identify opportunities to improve processes and increase efficiency
- Assist with special projects as business needs evolve
- Prioritize multiple assignments while maintaining accuracy and meeting deadlines
What We're Looking For:
We're less concerned with finding someone who has done every task before and more interested in someone who is eager to learn and grow.
Our ideal candidate is:
- Organized and highly detail-oriented
- Comfortable working independently and taking initiative
- A strong problem solver who enjoys finding solutions
- Adaptable and willing to wear multiple hats
- Professional, dependable, and accountable
- Friendly with excellent verbal and written communication skills
- Able to manage multiple priorities in a fast-paced environment
- Comfortable learning new software and technology quickly
Preferred Qualifications:
- 1–5 years of experience in an office, administrative, customer service, operations, or business support role
- Intermediate Microsoft Excel skills (formulas, lookups, PivotTables, filtering, sorting, etc.)
- Proficiency with Microsoft Office (Outlook, Word, Teams, Excel)
- Experience with data entry and maintaining accurate records
- Basic accounting or bookkeeping experience is a plus
- Experience with e-commerce, Amazon, eBay, Walmart Marketplace, or Shopify is a plus
- Interest or knowledge of automotive or powersports products is helpful but not required
Why You'll Love Working Here
As a small business, you'll have the opportunity to learn every aspect of our operation—not just one piece of it. Your work will have a direct impact on the success of our company, and your ideas will be heard.
We offer:
- Opportunities for advancement and professional growth
- Exposure to multiple areas of business operations
- A supportive, collaborative team environment
- Monthly employee appreciation lunches
- Casual dress code
- Flexible scheduling after training
- Employee discounts on automotive and powersports products
Compensation & Benefits:
- Pay: $18.00 – $20.00 starting hourly pay based on experience
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Health Savings Account (HSA)
- Paid vacation, sick time, and holidays (after eligibility period)
- Employee discounts
- Opportunities for career advancement
- Employee Discounts on Aftermarket Automotive and Powersports products
- Flexible schedule options after training
Work Schedule:
- Full-time
- Monday through Friday
- 8-hour shifts
- Day shift
- Occasional overtime during busy periods
Who Should Apply?
This position is ideal for someone who:
- Is looking for a long-term career with a growing company
- Enjoys variety and learning new skills
- Wants exposure to multiple aspects of running a business
- Is returning to the workforce after time away
- Is a recent graduate looking to build a strong foundation in business operations
If you're the type of person who enjoys helping wherever needed, takes pride in doing quality work, and wants to grow alongside a small business, we'd love to hear from you.
We welcome applications from individuals who have been out of the job market for a few years, as well as recent graduates looking to gain hands-on experience in a growing company. We are particularly interested in candidates who are seeking a long-term position and are excited about growing within our team.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Microsoft Excel: 1 year (Required)
Language:
Ability to Commute:
- Tampa, FL 33634 (Required)
Ability to Relocate:
- Tampa, FL 33634: Relocate before starting work (Required)
Work Location: In person
