L0377 Audi Van Nuys
Now Hiring: Service Advisors
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Pay: $5,375.00 - $13,483.00 monthly
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Schedule: 5-day work week with Sundays and 1 rotating weekday off.
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Department Hours: Mon-Fri: 7:30am-5:30pm, Sat: 8am-4pm and Sun: Closed
Why Join Our Team?
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Represent one of the world's premier luxury automotive brands.
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Opportunities for career advancement within Lithia & Driveway.
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Supportive leadership and a team-oriented culture.
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Modern facility with a loyal customer base.
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Ongoing manufacturer training and professional development.
What You'll Do
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Be the primary contact for Subaru service customers, delivering an customer experience.
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Schedule appointments and prepare repair orders.
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Communicate maintenance recommendations and repair options.
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Coordinate with technicians and keep customers informed throughout the repair process.
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Help achieve departmental sales, CSI, and customer satisfaction goals
What You'll Bring
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2+ years of Service Advisor experience in a dealership environment.
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Greet customers promptly and provide an exceptional service experience.
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CDK experience.
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We prefer experience with luxury or European brands, but do not require it.
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Acceptable driving record and a valid driver's license in your state of residence.
Total Rewards
The California pay range for this position is $5,375.00 - $13,483.00 monthly. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Individual Sales, Individual Gross Profit, and Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
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Competitive pay
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Medical, Dental and Vision Plans
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Paid Holidays & PTO
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Short and Long-Term Disability
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Paid Life Insurance
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401(k) Retirement Plan
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Employee Stock Purchase Plan
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Lithia Learning Center
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Vehicle Purchase Discounts
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Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
