Quest Counseling & Consulting is a private nonprofit behavioral health organization in Reno, Nevada. We provide comprehensive services for children, adolescents, and adults, including treatment for substance use and mental health disorders.
We are seeking a full-time, bilingual (English/Spanish) Front Office Administrative Assistant to join our dedicated team in our psychiatric program. This role is essential in supporting our clients, psychiatric providers, and staff. The ideal candidate is organized, reliable, compassionate, and able to thrive in a fast-paced clinical environment.
Key Responsibilities
- Provide front-desk reception, including answering phones and greeting clients
- Assist with scheduling, patient check-in/check-out, and administrative coordination
- Maintain confidential patient information in compliance with privacy standards
- Communicate professionally with clients, providers, coworkers, and external agencies
- Perform various administrative and “behind the scenes” tasks to support office operations
- Deliver exceptional customer service in both English and Spanish
- Provide occasional interpretation or translation support for clinical staff and Spanish-speaking clients as needed
Required Qualifications
- Bilingual: English & Spanish (mandatory) — able to read, write, and compose professional correspondence in both languages
- Excellent phone etiquette and interpersonal communication skills
- Strong organizational skills with the ability to multitask and prioritize
- High attention to detail
- Ability to maintain strict confidentiality
- Reliable transportation
- Consistent attendance and punctuality
- Self-starter who takes initiative, learns quickly, and works well as part of a team
Quest Counseling offers the following company-paid employee benefits: health insurance, dental insurance, vision insurance, LTD, and Life Insurance. 401K eligibility begins following one year of employment.
Candidate must be able to pass a drug test and background check.
Job Type: Full-time
Office hours:
- Mon–Fri: 10:00 AM – 6:00 PM
- Shift hours may vary within these times
Job Type: Full-time
Pay: From $21.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Experience:
- Medical/Clinical office: 1 year (Preferred)
Language:
Ability to Commute:
- Reno, NV 89519 (Required)
Work Location: In person
