osition Summary
The Bakery Manager leads the Bakery Department in delivering high-quality baked goods, outstanding customer service, and strong financial results. This role oversees all aspects of production, merchandising, and team development while ensuring department standards for freshness, cleanliness, and food safety are consistently met.
Key Responsibilities Department Operations
Oversee all bakery production, including baking, decorating, and product preparation
Ensure consistent product quality, freshness, and presentation standards
Manage ordering, inventory levels, and shrink to maximize sales and minimize waste
Execute merchandising plans, seasonal items, and promotional displays
Customer Experience
Provide exceptional service and ensure a welcoming, friendly department
Assist customers with orders, special requests, and product recommendations
Maintain an attractive and well-stocked sales floor with visually appealing displays
Team Leadership & Development
Hire, train, and develop bakery associates, decorators, and clerks
Provide ongoing coaching, feedback, and performance management
Create effective schedules based on business needs and production requirements
Foster a positive team environment focused on quality and accountability
Financial Performance
Drive sales through product quality, variety, and effective merchandising
Manage labor, shrink, and supply costs to meet department goals
Monitor key metrics such as sales, margin, and production efficiency
Safety & Compliance
Ensure strict adherence to food safety, sanitation, and health regulations
Maintain clean and organized prep, production, and sales areas
Follow all company policies and regulatory requirements
Qualifications
High school diploma or equivalent required
Previous bakery, food service, or retail management experience preferred
Strong leadership, organization, and communication skills
Knowledge of bakery operations, production, and decorating techniques
Ability to work in a fast-paced environment with a flexible schedule
Physical Requirements
Frequent standing, bending, and lifting up to 50 lbs
Ability to work in varying temperatures (ovens, coolers, freezers)
Key Competencies
Leadership & Team Development
Product Quality & Freshness
Merchandising & Production Planning
Customer Focus
Operational Excellence
