JOB
About DTMB: The Department of Technology, Management and Budget (DTMB) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems. About the position: This position performs information technology work supporting enterprise contact center applications, including cloudbased and legacy platforms. Responsibilities include supporting State Agencies by processing incidents and service requests, performing routine system maintenance, and configuring application components such as workflows, routing logic, and user settings using approved tools and established procedures. The position supports integrations with enterprise systems, including customer relationship management (CRM) platforms, by executing predefined processes and validating system functionality. The employee works under supervision and escalates issues requiring advanced analysis,design, or system changes to senior staff.View the Position Description here: Information Technology Programmer Analyst P11Position Location: This position is located in Lansing, MI. Candidates should confirm work location and schedule at the time of interview. The State of Michigan is not able to offer employment to out-of-state applicants that do not plan to relocate. The Department of Technology Management and Budget currently offers a hybrid work option which requires two days working on-site at the official work location and three days of remote work per week (subject to change).What We Are Looking For: We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens. This person needs to be an excellent communicator, adjusting communication style and messages to varying audiences to ensure understanding. We need an individual who understands the value of standards and can advocate for them in a way that is understood and supported. Excellent customer service is core to our culture, being able to motivate and support team members, manage expectations, and conduct ourselves with integrity is key to how we work. You need to embrace diversity, have a team-oriented mindset, communicate effectively with a wide range of professionals, and have a desire to invest in the success of the Division. If you are a self-motivated person who wants a challenge and to work in a highly paced environment, we are interested in hearing from you!What We Offer: The State of Michigan offers competitive work experience that includes a tuition reduction program at several key higher education institutes if you would like to advance your education, good benefits, access to professional development training, excellent vacation and sick time policies, and an ability to successfully juggle your work and family life. We would like the opportunity to share with you more about the benefits of working for the state and joining the State of Michigan employee family if you are interested. Please consider sending in your application today.
EXAMPLE OF DUTIES
EducationInformation Technology Programmer/Analyst P11/12 Possession of a Bachelor's degree with 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.
SUPPLEMENTAL INFORMATION
You must attach a detailed resume, cover letter and official transcript to your application (word or pdf). Failure to do so will result in your application packet being screened out as incomplete. If applicable, attach copies of official college transcripts to your application. (Internet version of transcripts will not be accepted) Failure to attach applicable transcripts may result in your application being screened out. This position may be eligible for a sign-on bonus up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.Classifications for the $2,500 bonus are: Information Technology Infrastructure AnalystInformation Technology Programmer/AnalystInformation Technology Project CoordinatorInformation Technology Project ManagerInformation Technology SpecialistYour application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.Certain positions may require certification in specific information technology programs.View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/I/InformationTechnologyProgrammerAnalyst.pdfDTMB does not participate in STEM-OPT
