Job Overview
We are seeking an energetic and dynamic General Manager to lead our hospitality team with passion and precision. In this pivotal role, you will oversee all aspects of Playa Bowls operations, ensuring exceptional customer experiences, operational excellence, and team success. Your leadership will drive the locations growth, maintain high standards of food safety and quality, and foster a vibrant, welcoming environment for both guests and staff. This is an exciting opportunity for a motivated management professional with a strong background in service management, food safety operations, and team leadership to make a significant impact in a fast-paced, customer-focused setting.
Duties
- Lead daily restaurant operations, ensuring smooth service flow and high standards of food quality, safety, and cleanliness.
- Manage staff recruitment, training, development, and performance evaluations to build a motivated and skilled team.
- Oversee food preparation to ensure compliance with food safety regulations and quality standards.
- Utilize POS systems for order processing, sales tracking, and inventory control.
- Monitor inventory levels, manage food costs, and implement effective stock control measures to maximize profitability.
- Handle cash management duties including cash handling procedures, shift reconciliation, and financial reporting.
- Develop staff schedules, manage shift changes, and ensure adequate coverage during peak hours.
- Conduct regular staff training on food safety practices, customer service excellence, and operational procedures.
- Analyze profit and loss to identify opportunities for growth and cost savings.
- Foster a positive team environment through effective communication, conflict resolution, and leadership development.
- Ensure compliance with all health regulations and maintain high standards of food safety management.
Requirements
- Proven experience managing quick service or fast food restaurants with a strong understanding of restaurant management principles.
- Extensive background in food preparation, culinary operations.
- Hands-on experience with POS systems for sales processing and inventory control.
- Demonstrated success in supervising teams, conducting interviews, training staff, and managing hospitality teams effectively.
- Strong knowledge of food safety standards, sanitation practices, and food handling regulations.
- Ability to perform basic math calculations accurately for cash handling and financial analysis.
- Excellent managerial communication skills to lead teams confidently while maintaining exceptional customer service standards.
- Experience with budgeting, profit & loss analysis, inventory control, and cost management strategies.
- Prior experience in fast causal is highly desirable; catering experience is a plus.
- Leadership qualities that inspire teamwork, foster development opportunities for staff, and promote a positive work culture.
Join us as our General Manager - Restaurant to lead with energy and enthusiasm! Bring your expertise combined with strong management skills to create memorable dining experiences while driving operational success. We are committed to supporting your growth through comprehensive training & development programs—empowering you to excel in this vibrant hospitality environment!
Pay: $48,000.00 - $54,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Paid training
Work Location: In person
