Job Summary
To maximize overall productivity, efficiency and quality of reception, clerical and secretarial support while presenting a positive and cheerful image to all contacts.
DUTIES AND RESPONSIBILITIES
· Answer and transfer all incoming calls in a courteous, cheerful, pleasant and professional manner; take clear and accurate messages; back up any office that is out and answer any questions possible.
· Receive all visitors in a courteous, pleasant and professional manner; inform the correct party of their arrival immediately; provide refreshments if desired.
· Maintain complete confidentiality pertaining to all phone calls, visitors, work, mail, etc. which may pass through this position.
· Efficiently and accurately coordinate with the receiving warehouse for check in and delivery of packages that arrive at the main office.
· Monitor security cameras located in the company building.
· Responsible for general cleanliness and appearance of reception, conference and kitchen area.
· Maintain and direct all emails received for the company in a timely manner and to the correct personnel.
· Prepare correspondence, memorandums, presentations and miscellaneous reports as requested by the Office Manager.
· Screen telephone calls and greet visitors. Respond to inquiries, take complete messages, and/or refer to the appropriate person.
· Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service to be in line with Lean Manufacturing Principles
· Possess a level of determination to successfully complete tasks, projects and career responsibilities.
· Take the initiative to start new tasks or projects or operate out of their area of influence.
· Suggest and implement new ways to make our business better.
· Must add value to the company.
· Transport U.S. postal mail to the U.S. postal mailbox each day.
· Such other duties as may be assigned from time to time.
KNOWLEDGE, SKILLS AND ABILITIES
· Position requires individual with high school diploma and at least one year of general administrative/secretarial experience.
· Individual must be able to type 40 WPM and have spreadsheet, word processing and data entry experience.
· Individual must be presentable with a neat, well-groomed appearance. Necessary personality traits and mental abilities include personable, mature, well spoken with a good command of the English language, enthusiastic and pleasant, organized, and able to work in a sometimes stressful and hectic environment
PHYSICAL REQUIREMENTS
· Must be able to answer and transfer calls on telephone equipment.
· Work is considered sedentary with minor lifting and little movement about the office.
· Must be able to use an adding machine or equivalent.
· Must be able to use personal computer or equivalent.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Work Location: In person
