Our client, a leader in customer service support, is seeking a REMOTE Live Agent to join their team. As a REMOTE Live Agent, you will be part of the Customer Support Department supporting a dedicated team committed to delivering exceptional service. The ideal candidate will demonstrate excellent communication skills, a proactive attitude, and strong organizational abilities, which will align successfully within the organization.
Job Title: REMOTE Live Agent
Location: Remote
Pay Range: $21.00hr
Shift: Full Time 9AM EST to 8PM EST (8-hour shifts). If you are in a different time zone, the hours will be adjusted accordingly.
What's the Job?
- Provide exceptional customer service support via phone and written communication
- Assist customers with inquiries related to financial accounts and services
- Maintain accurate and detailed records of customer interactions
- Follow legal and compliance guidelines during customer interactions
- Support team efforts to resolve issues efficiently and professionally
What's Needed?
- Excellent English skills, both written and spoken
- Attention to detail and strong organizational skills
- Ability to work from 9AM EST until 8PM EST in 8-hour shifts
- Legal knowledge and call center experience for high-volume support is a plus
- Spanish language skills are a plus but not required
What's in it for me?
- Equipment provided to support your work
- Contract to hire opportunity with no end date
- Opportunity to work remotely from your preferred location
- Engage in meaningful work supporting customers and resolving issues
- Join a dynamic team committed to professional growth and development
Upon completion of waiting period associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.
Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.
In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.
