Overview:
The Compliance Officer develops, implements, and administers Frontwave’s Compliance Management Program. This role oversees day-to-day administrative and operational compliance activities; participates in compliance-related committees, audits, and examinations; provides compliance training to staff and Management; tracks and reports inherent and emerging compliance risks; and advises the credit union on controls to reduce the risk of non-compliance.
The Compliance Officer also ensures enterprise-wide adherence to federal and state regulations, rules, and laws; Frontwave policies and procedures; and sound credit union practices by monitoring regulatory changes and keeping staff informed of applicable updates to safeguard the credit union against legal, financial, and reputational risks.
About Frontwave Credit Union:
Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, San Bernardino and Imperial counties. Founded in 1952, we have grown to 18 branches with 125,000 members and manage over 1.8 billion in assets. At Frontwave Credit Union, we are focused on creating consumer solutions to provide our members and the communities we serve with products and services that enhance the quality of life for our members through exceptional service and the progressive application of technology.
What’s In It For You:
Competitive pay, 401k matching, mortgage and auto discounts.
9-27 days of PTO per year (based on tenure), VTO and 11 paid holidays.
Affordable medical, dental, vision health plans, and Flexible Spending Account.
Employee Assistance Program with a variety of services.
Career development, training, and coaching, mentoring; tuition reimbursement up to $4,000/year.
Culture of excellence and continuous improvement.
We strive to be the best place you’ve ever worked!
Responsibilities:
Essential Duties and Responsibilities:
Includes the following non-inclusive list. Other duties may be assigned. All duties are to be performed in compliance with applicable laws, regulations, and Credit Union policies and procedures.
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Develops, implements, and manages the credit union’s Compliance Management Program.
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Oversees Frontwave’s regulatory compliance change management process and facilitates regulatory changes based on credit union needs, statutory requirements, and organizational initiatives.
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Conducts periodic compliance risk assessments to identify vulnerabilities, process gaps, and opportunities for strengthening controls.
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Maintains current knowledge of applicable laws, rules, and regulations through ongoing research and monitoring.
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Communicates relevant regulatory updates to departments and branches and responds to staff questions about policies, procedures, operations, and compliance matters.
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Develops, implements, and facilitates compliance training programs, presentations, exercises, and materials for staff and Management.
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Reviews, documents, and updates compliance-related processes and recommends procedural changes to Management and other appropriate stakeholders.
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Reviews credit union forms, documents, disclosures, advertisements, and promotional materials for accuracy, current usage, and regulatory compliance, including APY and APR calculations when applicable.
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Analyzes internal processes, procedures, and controls and recommends improvements to increase efficiency, deter and detect fraud, mitigate risk, and support compliance with applicable policies and procedures.
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Investigates internal compliance breaches, member complaints, and audit deficiencies to support timely remediation.
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Performs special engagements, analyses, and projects; gathers data; prepares reports for Management, audits, and other stakeholders; and ensures compliance with applicable reporting, recordkeeping, and document retention requirements.
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Demonstrates a commitment to continuous learning and professional growth.
Qualifications:
- Bachelor’s degree in Business, Economics, Finance, or a related field from an accredited four-year college or university.
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Three to five years of compliance-related experience in a financial institution.
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An equivalent combination of education and experience may be considered in lieu of the stated education requirement.
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In-depth background in banking regulatory compliance, financial services branch operations, and applicable federal, state, and local agency rules, regulations, and laws.
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Strong understanding of financial institution concepts, principles, and practices, with demonstrated ability to apply this knowledge to complex assignments, including the development of new processes, guidelines, or procedures.
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Excellent research skills, with competence in collecting data, establishing facts, and interpreting a wide variety of technical instructions and regulatory guidelines.
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Refined observation and analytical skills, with the ability to draw valid conclusions from facts in non-standard situations.
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Proven ability to address complex problems involving multiple factors and variables while using sound organizational and time management skills.
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Attention to detail and the ability to communicate clearly and professionally, both verbally and in writing.
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Proficiency in creating effective and persuasive presentations on operational and regulatory compliance matters for staff and Management.
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Intermediate or advanced skills with Microsoft Office Suite applications, including Outlook, Excel, Word, and PowerPoint.
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Experience with automated policy and procedure management software and compliance management systems is highly desirable.
Desired Certifications:
Certified Regulatory Compliance Manager (CRCM), Credit Union Compliance Officer (CUCO), Certified Community Bank Compliance Officer (CCBCO), or similar certification preferred or the ability to obtain within 6 months of hire.
Salary Range: $ 71,884.27 - $107,826.40
Service Excellence Standards: When joining Frontwave Credit Union, you can expect to be a part of a workforce committed to the following Service Excellence standards: • We see it. We own it. We get it done. • We ignite positive experiences. • We do things right every time. • We are collaborators - united, cohesive and engaged • We innovate and evolve. • We create memorable experiences for life. • We starts with me.
