Overview:
Front Office Manager Opportunity with IMPACT Physical Therapy - Be The First Impression That Sets The Tone For A Great Patient Experience!
Are you the go-to person for keeping things running smoothly in a busy clinic? Do you take pride in delivering excellent service? If so, IMPACT Physical Therapy wants to meet you!
We are a PT-owned, outpatient rehab practice with a mission to Make An Impact—for our patients, our team, and the communities we serve. We're currently seeking a Full-Time Front Office Manager to join our dynamic team.
As the face of our clinic, you'll play a key role in creating a seamless and supportive experience for every patient from their very first interaction.
Why Choose Impact?
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Full suite of benefits including Medical, Dental and Vision coverage (and more!), PTO and 401K
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A welcoming, collaborative clinic environment where your contributions truly matter
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Eligible for year-end bonus opportunity
Responsibilities:
What You Will Do:
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Welcome patients with warmth and professionalism—whether in person or by phone
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Own the check-in/check-out process, including collecting co-pays and verifying insurance
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Accurately manage scheduling and appointment flow using our EMR
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Handle insurance verifications, authorizations, and follow-ups with confidence
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Maintain efficient front desk operations while enforcing clinic policies and procedures
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Collaborate with our clinicians and support team to ensure exceptional patient care
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Occasionally assist with therapy tech support and light clerical duties
Qualifications:
Who You Are:
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You’re detail-oriented, organized, and confident managing a busy front desk
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You have experience with insurance verification, EMRs, and clinic operations
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You thrive in a structured environment and aren’t afraid to enforce policies tactfully
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You’re a natural problem solver and multitasker with a service-first mindset
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Prior experience in a physical therapy or medical setting highly preferred, but not required
Pay Range: USD $22.00 - USD $24.00 /Hr.
