We are seeking a energetic, team oriented individual with excellent customer service skills to fill the position of Medical Receptionist / Optometric Technician. This is a cross-trained position involving reception, scheduling, working directly with patients, assisting the doctor, as well as billing. Ideal candidates will need to be able to shift gears and multi-task effectively.
Previous medical, ophthalmology, or optometry office experience is REQUIRED, but Certifications are not required for consideration.
We are hiring for two positions, both PART-TIME and FULL-TIME. Part-time hours would be between 24-32 hours per week. Full-time would be 36-40 hours per week depending on need. Candidates must be available to work 24-39+ hours per week during our business hours of 10:00AM to 6:00PM Monday to Friday, and Saturdays 9:30AM to 5:00PM. Availability on most Saturdays is a must.
Candidates MUST have strong, professional, and compassionate communications skills, have a positive attitude, and be a self motivator. We need someone who will be able to multi-task and work effectively under pressure.
We have two locations. Ideal candidates MUST be able to work at both locations if needed:
- Northwest Tucson (Marana), near Orange Grove and Thornydale, off the I-10 (Orange Grove Rd. exit). We are primarily hiring for the location at 3901 W. Costco Drive, but employees do rotate between offices.
- Southwest Tucson, at the Tucson Marketplace, off the I-10, Ajo/Kino Way exit.
A can-do attitude is a must and you must like to work with people.
We are looking for someone to grow with us and become a valuable part of our team. Our office is fun, and inclusive. We emphasize an extremely positive team environment, and all employees are treated with respect.
Compensation rate depends on previous experience and capability.
- Responsibilities include:
- Answering multi-line phone system
- Scheduling appointments
- Make next-day and same-day appointment reminder phone calls
- Checking patients in and out
- Verify patients' vision insurance benefits, co-pays, and deductibles
- Bill vision plans for completed exams and patient visits
- Open and close the office at the start of the day and clean as needed
- Use automated equipment to perform patient pretesting
- Preparing exam rooms for patient care
- Rooming patients
- Training patients on the insertion and removal of contact lenses
- Office cleaning and maintaining a professional workspace.
- Scanning patient charts into the EMR (electronic medical records)
- Assisting with any other duties requested by the practice manager or doctor
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
Application Question(s):
- Do you have prior experience working directly with patients in a medical or optometry setting? This position requires at least one year of experience before you will be considered for interview.
Education:
- High school or equivalent (Required)
Work Location: In person
