Job Overview
The branch manager is responsible for supervisory duties of the branch. In addition, the branch manager is expected to assist customers with a variety of banking needs.
Supervisory Responsibilities
- The branch manager is responsible for creating a welcoming environment for our customers through good branch communication, mentorship of staff, and training to their employees. The branch manager must possess a thorough knowledge of branch responsibilities, oversight and training of the branch head teller, vault cash handling, overall communication, scheduling, branch budgeting, and ensuring compliance with regulations and bank policy. As this position is at our Main Office, other duties may include a review of bank-wide deposit related activity
Front Line Responsibilities
- The manager shall know, understand, and be held accountable for comprehensive product knowledge of all deposit and loan products and services. They will coordinate the activities of the branch personnel, train branch staff, assist team members with complex transactions, originate share loans, and provide excellent customer service. The branch manager will provide guidance to team members on defining customer needs and cross-selling our bank products and services. In addition, the branch manager will be responsible for growth and profitability by developing and maintaining positive relationships with new and existing customers and business development within the community.
BSA Responsibilities
- The manager shall know, understand, and be held accountable for aspects of BSA Policy related to CDD, CIP, CTR completion, OFAC verification, and Suspicious Activity Reporting
Information Security Responsibilities
- Employees shall know, understand, and be held accountable for fulfilling their security responsibilities as defined in the Information Security Policy as well as other First Shore Federal policies. Information security is the responsibility of everyone at First Shore Federal. Employees are responsible for informing the IT Department of any incident, suspected or material, and of any issues hindering their work function. Employees are responsible for exercising good judgment regarding the reasonableness of personal use of First Shore Federal owned network devices. Employees have an obligation to use their internet access in a responsible and informed way. Employees are responsible for the security of their credentials for any and all applications used by First Shore Federal. Employees are responsible for participating in any and all education and training programs initiated by First Shore Federal.
Qualifications:
- Minimum of 3 years of banking experience providing knowledge of banking regulations
- Prior customer service and sales experience
- College degree preferred but not required
- Leadership and management skills and experience preferred
- Excellent written and verbal communication skills including proficiency with Microsoft Office
- Professional appearance and positive attitude
- Dependable, team player
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Experience:
- Banking: 3 years (Required)
Work Location: In person
