Chick-fil-A - Shift Manager
Are you passionate about leading a team in a positive and people-focused environment? Do you have a servant's heart and a strong sense of urgency?
Working as a Shift Manager at Chick-fil-A is not just a job - it's an opportunity for personal and professional growth. Join us in a fun work environment where you can positively influence others and develop your leadership skills. As a shift manager, you will have the chance to learn from experienced Operators and Restaurant Leaders, receive intentional growth and development support, and even have access to scholarship opportunities.
Position Type:
Our Benefits Include:
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A fun work environment where you can positively influence others
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Flexible scheduling (and closed on Sundays)
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Learning first-hand from an experienced Operator and Restaurant Leaders
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Intentional growth and development to help you reach your professional goals
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Scholarship opportunities
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Competitive pay
Shift Manager Responsibilities:
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Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
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Offer immediate and respectful response to Guest's needs
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Assist in training of new hires, set the tone for a shift, and act as a role model for our team
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Be a friendly, encouraging team player
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Open and/or close, lead shifts, key holder
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Count drawers and finalize day
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Excellent communication skills, both written and spoken
Qualifications and Requirements:
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Smile
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Create and Maintain Eye Contact
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Speak Enthusiastically
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Make Emotional Connections with Guests
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Reliable transportation
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Ability to work in a fast-paced environment
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Strong people skills with a desire to serve Team Members
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Strong commitment to superior customer service
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Ability to manage Team Member behavioral and performance issues
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Ability to work in a team environment with shared ownership and responsibility
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Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Location: {{Glen Burnie Chick Fila}} {{6709 Ritchie Highway}}
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Job Type: fulltime
Schedule:
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Weekend availability
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8 hour shift
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10 hour shift
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Holidays
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Day shift
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Night shift
Education: High school degree
Work location: On-site