JOB The Emergency Awareness & General Law Enforcement Intelligence Center (aka E.A.G.L.E.) serves as the central hub for real-time tactical intelligence. The mission is to provide field officers with immediate, actionable information to enhance situational awareness while responding to and during calls-for-service.
- Track active incidents
- Identify suspects and vehicles
- Locate fleeing individuals
- Communicate timely updates and directions to officers
Additional responsibilities include disseminating information, maintaining assigned technology systems, preparing clear and accurate written reports, and responding to requests for video evidence related to investigations, critical incidents, and public records. EXAMPLE OF DUTIES
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Actively monitors calls-for-service and will identify potential calls where additional situational awareness could be provided prior to an officer’s arrival. Maintain situational awareness and availability while assisting an active call-for-service.
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Assist professional, sworn, and non-sworn staff in performing and conducting research, special projects, and administrative and technical functions; perform data collection and analysis; prepare draft narrative reports and technical documents; enter and manipulate data using a computer. Maintain a variety of confidential and sensitive information.
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Establish and maintain systems related to assigned technical areas of responsibility; monitor area activities and report progress, as required; maintain statistical information on specific areas of responsibility.
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Assist with a variety of administrative operations and prepare or recommend procedural modifications.
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Assist the general public by providing information and addressing a variety of requests and concerns. Document all call-for-services where an E.A.G.L.E. Operator was utilized for assisting responding officers.
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Conducts research on existing information sources (e.g. databases) to provide relevant information to officers responding to calls-for-service. The E.A.G.L.E. operator will provide this information based upon their observations, experience, and as requested. They are expected to use the most appropriate communication channel (e.g. police radio, MDT, Instant Message, telephone).
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Respond to internal and external requests for information and records from police, operational and administrative staff, citizens, news media, and other law enforcement agencies.
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Regular attendance is required to perform the duties of this position and shift work will be required. Including nights, holidays and weekends. Subject to court attendance.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment of the position.
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Attend and participate in professional group meetings; stay abreast of new trends and innovations.
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May serve on various employee committees, as required and assigned.
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Maintains home telephone or cell phone, departmental equipment, supplies and facilities. Adheres to all universal bloodborne pathogen precautions.
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Follows, ensures, and/or attends, all scheduled training classes. Other duties as assigned.
SUPPLEMENTAL INFORMATION
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The majority of the time, heavy physical activity is not required.
While performing the duties of this position, the employee is frequently required to sit, run, lift, talk and hear. The employee is routinely required to stand, walk, use hands to finger, handle, and feel objects, tools, and controls; reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, taste and smell.
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Minimum vision abilities set are as follows: uncorrected distance vision should be no more than 20/100, correctable to at least 20/30; near vision correctable to at least 20/40; color vision correct reading of at least nine or more of the first thirteen plates of the Ishihara test; depth perception should be sufficient to demonstrate normal stereo depth perception with/without correction to the standard-100 ARC seconds. Minimal hearing acuity should be the average hearing level at the test frequencies, 500, 1000, and 2000 Hz will not exceed 25dB in either ear, and no single hearing level will exceed 30dB at any of these test frequencies in either ear. Hearing loss at 3000Hz will not exceed 40dB HL in either ear.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee occasionally works in high, precarious places; and with explosives and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat and vibration.
The noise level in the work environment is usually quiet while in the office, and moderately noisy while in the field
