Job description:
Looking for a stable, fast-paced role in a professional healthcare setting?
Want a consistent Monday–Friday schedule with no nights or weekends?
How about joining a supportive dental team that values organization, efficiency, and patient care?
We are a growing dental practice with two locations in Niles and Deerfield seeking a dependable and motivated Dental Front Desk Coordinator to join our team. This is a key role responsible for keeping the office running smoothly while creating a welcoming and professional experience for every patient.
What You’ll Do:
Our front desk team is the backbone of the practice. You will:
- Submit dental insurance claims accurately and in a timely manner.
- Review claims for accuracy and ensure all required attachments, documentation, X-rays, and narratives are included.
- Understand insurance requirements and determine when additional documentation or narratives are needed to support a claim.
- Monitor outstanding insurance claims and perform timely follow-up to ensure claims are processed and paid.
- Maintain and work outstanding claims/aging reports to minimize delays in reimbursement.
- Post insurance payments accurately and reconcile payments as needed.
- Identify and address claim denials, requests for additional information, and other insurance-related issues.
- Communicate professionally with insurance companies regarding claim status, benefits, payments, and outstanding issues.
- Maintain accurate insurance records and documentation within the practice management system.
- Utilize Denticon practice management software for claim submission, payment posting, account management, and insurance follow-up.
- Assist with answering incoming phone calls and directing patients appropriately when not engaged in insurance-related responsibilities.
- Provide friendly, professional service to patients and team members.
- Assist the front office team with other administrative duties as needed.
Schedule:
Monday – Friday, 9:00 AM – 6:00 PM
(1-hour lunch break)
Pay:
(depending on experience)
Benefits:
- Standard benefits package
- Dental benefits
- Paid time off
- Opportunities for growth and advancement
What We’re Looking For:
We’re a team-driven office that holds high standards and values accountability. The ideal candidate is:
- Organized and detail-oriented
- Comfortable in a fast-paced environment
- Confident communicating with patients and team members
- Able to multitask and manage a productive schedule
- Experienced in dental front desk duties (preferred but not required)
About the Role:
This position plays a major role in practice success by helping build and manage a productive treatment schedule. You’ll directly contribute to patient satisfaction and overall office growth.
IMPORTANT: THIS ROLE REQUIRES STRONG MULTITASKING AND ORGANIZATION.
You will be managing phones, patients, and scheduling simultaneously throughout the day. If you thrive in a structured, fast-paced environment, this is a great fit.
How to Apply:
Please submit your resume through Indeed. We review every application and will reach out to qualified candidates.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
Work Location: In person
