Join Our Team
At BAYCOM, we help organizations stay connected and protected through industry-leading communication and technology solutions. Behind every successful customer experience is a team that values accuracy, responsiveness, and collaboration. We're looking for a detail-oriented Accounts Receivable Clerk to join our Finance team and play a key role in supporting our customers and internal partners.
If you enjoy working with numbers, solving problems, and ensuring customers receive accurate and timely billing, we'd love to hear from you.
What You'll Do
As an Accounts Receivable Clerk, you'll be responsible for maintaining accurate customer billing records while providing exceptional support to both internal teams and external customers. Responsibilities include:
- Prepare and process accurate customer invoices for projects, service work, service agreements, and preventative maintenance.
- Maintain customer account information, including billing contacts, shipping locations, tax details, and invoicing requirements.
- Monitor accounts receivable and partner with customers and internal teams to resolve outstanding balances and billing issues.
- Administer customer billing portals to ensure invoices and supporting documentation are submitted accurately and on time.
- Generate customer statements and support accounts receivable reporting and collection activities.
- Serve as the primary point of contact for billing inquiries from customers, Sales, Project Management, Service, and Operations.
- Maintain customer and supplier portal information, including iSupplier and customer-specific procurement portals.
- Ensure billing records are accurate, organized, and compliant with company procedures.
- Collaborate across departments to resolve invoicing discrepancies, purchase order issues, change orders, and payment delays.
- Identify and implement process improvements that enhance billing accuracy, cash flow, and the overall customer experience.
- Collaborate with the Finance team to complete month-end closing activities and ensure timely and accurate reporting.
What You Bring
- High school diploma or equivalent required; Associate degree in Accounting, Business, or a related field preferred.
- Previous experience in billing, accounts receivable, accounting, or administrative support preferred.
- Strong attention to detail and commitment to accuracy.
- Excellent organizational and time management skills.
- Ability to manage multiple priorities while meeting deadlines.
- Strong communication and customer service skills.
- Proficiency in Microsoft Office, particularly Excel.
- Experience working with ERP systems or customer billing portals is a plus.
Why BAYCOM?
At BAYCOM, our people are the foundation of our success. We offer a collaborative, supportive environment where your contributions make a meaningful impact. You'll have opportunities to grow your career while working alongside teammates who are committed to serving our customers with excellence.
Benefits Include
- Competitive pay
- Medical, dental, and vision insurance
- 401(k)
- Paid time off and paid holidays
- Company-paid life and disability insurance
- Professional development opportunities
- Collaborative, team-focused culture
If you're organized, customer-focused, and enjoy working behind the scenes to keep business operations running smoothly, we encourage you to apply today.
BAYCOM is 100% Employee-Owned
We are an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What are your compensation expectations?
Work Location: In person
