POSITION FUNCTION/OVERVIEW:
The primary purpose of this position is to schedule, supervise, direct and coach Mental Health Technicians to work with clients in a therapeutic setting and maintain a safe environment.
PRIMARY DUTIES/RESPONSIBILITIES:
- Promote the mission, values and vision of Hibiscus Children’s Center
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Develop work schedule and maintain adequate direct care employee coverage to ensure compliance regarding client to staff ratio. Review shift activity schedule for any changes and/or additions
- Supervise Mental Health Technicians assigning Technicians to work with clients on treatment plan goals or other activities
- Provide feedback (verbal and/or written) to Technicians regarding good performance and correcting poor performance
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Maintain a visible presence and accessibility during the shift to clients and employees
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Assigns specific duties to Technicians and follow up to ensure work is completed
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Schedule activities for clients
- Make transportation arrangements, as needed
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Admit new clients completing all necessary paperwork and introducing clients to employees and other residents
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Review, maintain and updates the daily logbook with pertinent client information.
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Ensure medical directives are followed and documented as coordinated with the Medical Dispenser or Nurse
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Documents and recommends solutions regarding staffing concerns, behavioral problems and/or shift difficulties. Contacts Village Program(s) Director regarding specific or non-routine incidents, when appropriate
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Performs walk-through prior to the start of shift and communicates concerns with previous shift supervisor
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Conducts a shift change meeting with assigned staff to address concerns.
- Provides direction and guidance to volunteers
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Communicates and documents all necessary information related to clients and forwards information to client’s therapist
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Ensures that the Village is clean and organized throughout the course of their shift
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Ensures that all reports are correct, complete and turned-in signed at the end of the shift.
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Completes probationary and annual evaluations on time
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Responsible for dispensing meds to clients when nurse is not available
This list of duties and responsibilities is not intended to be exhaustive. Hibiscus Children's Center reserves the right to revise this job description as needed to comply with actual job requirements.
QUALIFICATIONS REQUIRED:
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Associates Degree preferred, High School Diploma Required
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DJJ or Criminal Justice experience preferred
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Two (2) years supervisory experience
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Minimum three (3 years experience with at risk children/teens
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Certification in CPR, First Aid
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At least 23 years of age
- Ability to lift 40 lbs
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Ability to work outdoors
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Ability to work shifts
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Ability to work with diverse backgrounds
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Must pass level 2 background clearance and drug test
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Ability to work flexible schedule
SKILLS:
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Adaptability
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Interpersonal skills
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Understanding of child abuse and neglect
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Ability to intervene decisively when necessary to protect residents
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Ability to work in and promote team environment
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Ability to handle emergencies and life threatening situations effectively
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Good verbal and written communication skills
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Ability to transport children
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Ability to set appropriate boundaries and limits with residents and staff
REQUIREMENTS:
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Complete 40 hours of training annually
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Successfully complete Therapeutic Crisis Interventions (TCI) and all annual refreshers
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Successfully complete Sanctuary Model Training and annual refreshers
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Successfully complete 24 hours of Human Trafficking Training and annual refreshers
