Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for Postcard Cabins in Epsom NH. Hiring pay starting at $16.00 to $18.00 per hour.
Job Purpose:
The Lodgekeeper’s responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.
To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.
Lodgekeeper Responsibilities:
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Sorting, washing, drying, pressing, and folding clothing and other textile items.
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Removing stains from items using the appropriate procedures.
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Tracking which items belong to whom.
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Keeping an updated inventory of laundry detergents.
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Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment
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Tracking maintenance and repairs on laundering equipment.
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Ensuring that the facility remains clean at all times.
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Anticipating and responding to customers' queries, concerns, and complaints.
Lodgekeeper Requirements:
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High school diploma or equivalent is advantageous.
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Prior experience in a similar role is preferable.
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Familiarity with cleaning detergents and laundering equipment.
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Ability to stand for long periods.
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Capacity to lift up to 20 pounds unaided.
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Basic arithmetic skills.
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Outstanding organizational and time management skills.
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Excellent analytical and problem-solving skills.
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Personable disposition with a knack for customer service.
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Available to work shifts and on weekends.
Other:
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Being passionate about people and service.
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Strong communication skills are essential when interacting with guests and employees.
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Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
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Problem-solving, reasoning, motivating, and training abilities are often used.
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Have the ability to work a flexible schedule including nights, weekends and/or holidays