ORGANIZATION OVERVIEW
St. Gianna Clinic is in De Pere, Wisconsin and serves the surrounding area. We focus on family practice, pediatrics, obstetrics and gynecology, women’s health and infertility subspecialty, as well as psychiatry.
The clinic follows a philosophy of Catholic health care but welcomes people of all faiths and from all backgrounds. We are committed to our patients and our employees.
St. Gianna Clinic has received the prestigious Press Ganey “Guardian of Excellence Award” for 3 Consecutive Years!
POSITION OVERVIEW
The Medical Billing Specialist is responsible for performing a variety of tasks to support patients, physicians, nurse practitioners, nurses, and other health care workers within the organization.
SPECIFIC DUTIES AND RESPONSIBILITIES
Medical Billing Specialist role acts as a point of contact for patients with questions about their bill. The Medical Billing Specialist will work with insurance carriers regarding reconsideration of denied claims, and progress with pending claims. This associate will process payments, review denied claims, contact patients in processing collections, and various other billing office duties.
KNOWLEDGE, SKILLS & ABILITIES:
Excellent customer service skills. Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff, physicians and nurse practitioners. Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail. Training or experience in keyboarding/data entry with an emphasis on speed and accuracy. Excellent organizational skills. Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically. Ability to work in a fast-paced environment with a strong attention to detail and accuracy.
General Summary: A non-exempt position responsible for performing billing and collections.
ESSENTIAL JOB RESPONSIBILITIES:
- Contact insurance companies to resolve claim issues.
- Contact patients regarding overdue balances.
- Document all correspondence with patients and insurance carriers.
- Post patient payments to the appropriate accounts.
- Assist patients with billing questions.
- Answer incoming clinic phone calls.
- Resolve credit balances and process patient and insurance refunds in a timely manner.
- Back up front desk reception area during vacations, absences, and as needed.
- Perform other duties as assigned.
JOB TYPES:
- Part-time – 30 Hours Per Week
SCHEDULE:
- Day shift
- Monday to Friday
WORK LOCATION:
EDUCATION:
- High school or equivalent (Preferred)
EXPERIENCE:
- ICD-10: 1 year (Preferred)
- Medical Billing: 1 year (Preferred)
