POSITION SUMMARY:
The Community Manager is responsible for the overall management, operation, and performance of a manufactured housing community. This includes ensuring resident satisfaction, maintaining property standards, achieving financial goals, and overseeing on-site staff and vendors. The role combines customer service, operational oversight, and business management to create a safe, welcoming, and profitable community environment.
This is a fully on-site role, requiring a consistent physical presence at the community to support day-to-day operations and resident needs.
KEY RESPONSIBILITIES:
Operational Management
- Oversee the daily operations of the manufactured housing community, ensuring compliance with company policies and local/state regulations.
- Conduct regular property inspections to ensure curb appeal, safety, and maintenance standards are met.
- Manage the rent collection process, enforce lease terms, and handle delinquency and eviction processes as necessary.
- Coordinate with maintenance staff and contractors to ensure timely completion of repairs, capital improvements, and lot/home readiness.
Financial Management
- Prepare and manage annual operating budgets, control expenses, and track variances.
- Review and approve invoices, monitor utility usage, and implement cost-control measures.
- Maximize occupancy and revenue through effective marketing, retention, and rent optimization strategies.
Resident Relations
- Foster a positive, professional relationship with residents and ensure prompt resolution of concerns or complaints.
- Organize and oversee community events and programs that promote resident engagement and satisfaction.
- Ensure compliance with fair housing laws and company policies in all resident interactions.
Leadership & Team Management
- Recruit, train, and supervise on-site team members (e.g., assistant manager, maintenance technician, groundskeepers).
- Conduct performance evaluations and provide ongoing coaching and feedback.
- Promote a culture of accountability, teamwork, and continuous improvement.
Compliance & Reporting
- Maintain accurate records of leases, rent payments, maintenance work orders, and other community documentation.
- Prepare and submit required reports to corporate management in a timely manner.
- Ensure compliance with all state, local, and federal housing regulations, including fair housing, ADA, and environmental standards.
QUALIFICATIONS:
Education & Experience
- Ability to read and write at a high school level required; high school diploma or equivalent is preferred.
- Minimum of 3 years of property management experience; experience in manufactured housing communities is strongly preferred.
- CAM (Certified Apartment Manager), MCM (Manufactured Community Manager), or similar certification a plus.
- Ability and willingness to work on-site at the community on a full-time basis.
Skills & Competencies
- Strong leadership and interpersonal communication skills.
- Financial acumen, including budgeting, rent collection, and expense management.
- Knowledge of property management software (e.g., Yardi, Rent Manager, AppFolio).
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Customer service-oriented with strong problem-solving abilities.
- Working knowledge of Fair Housing Laws and landlord-tenant regulations.
Physical Requirements
- Ability to walk the property and inspect homes/lots regularly.
- Must be able to lift up to 25 pounds occasionally.
- Occasional after-hours responsibilities may also be required.
COMPANY:
Everabode Property Management LLC (EPM) is a newly established property management company focused on operating and enhancing manufactured housing communities across multiple states. Backed by a longstanding real estate firm with deep expertise in the manufactured housing industry, we offer both the entrepreneurial excitement of building a company from the ground up and the stability of experienced industry leadership.
At EPM, we are committed to:
- Resident-Centered Service – creating communities where residents feel valued and supported.
- Operational Excellence – ensuring efficiency, compliance, and high performance across our portfolio.
- Growth & Innovation – expanding our footprint while modernizing community management.
Joining EPM means helping shape our culture and future success during this foundational phase. It’s a unique opportunity to take on meaningful responsibility, grow your career, and play a central role in building something new — with the resources and backing of a proven leader in the manufactured housing industry.
