Job Overview
Join our dynamic team as a Service Business Development Center Representative, where your enthusiasm and sales expertise will drive growth and foster lasting customer relationships. In this energetic role, you will be the first point of contact for prospective clients, leveraging your exceptional communication skills to identify needs, present tailored solutions, and build a robust sales pipeline. Your proactive approach and passion for high-end automotive sales will help expand our dealership’s reach, increase revenue through upselling and deal closing, and support our mission to deliver outstanding customer service. This paid position offers an exciting opportunity to develop your sales management skills while working in a fast-paced, rewarding environment.
Responsibilities
- Engage with potential clients via outbound calls, cold calling, and follow-up communications to generate new business opportunities in the automotive industry.
- Develop and maintain a comprehensive sales pipeline by tracking prospects using CRM software and managing ongoing customer relationships.
- Conduct B2B sales discussions with dealership partners and other business clients, negotiating deals that align with company goals while ensuring customer satisfaction.
- Present high-end vehicle options confidently through phone etiquette, public speaking, and personalized consultations to maximize deal closing potential.
- Upsell additional products or services such as vehicle accessories, maintenance packages, or extended warranties to enhance customer value and increase revenue streams.
- Collaborate with the sales team to support inventory management, inventory control, and retail math calculations necessary for effective deal structuring.
- Provide exceptional customer service by addressing inquiries promptly, managing customer relationships professionally, and supporting ongoing marketing efforts to attract new clients.
- Utilize CRM systems for accurate record keeping, follow-up scheduling, and sales reporting to optimize outreach strategies and improve overall performance.
- Support dealership sales team management by assisting with inventory management tasks and ensuring seamless communication across departments.
Experience
- Proven experience in outside sales or B2B sales within the automotive industry or retail environment is highly preferred.
- Demonstrated success in deal closing, upselling, and managing a sales pipeline using CRM software or similar tools.
- Strong negotiation skills complemented by excellent communication skills and phone etiquette to engage customers effectively.
- Experience with dealership operations, inventory management, retail math, and automotive sales processes is advantageous.
- Bilingual abilities are a plus to serve diverse customer bases effectively; multilingual candidates are encouraged to apply.
- Prior public speaking or retail sales experience will help you excel in presenting products confidently and building rapport quickly.
- Organizational skills combined with outbound sales experience will enable you to manage multiple prospects efficiently while maintaining high levels of customer satisfaction.
Join us as a Service Business Development Center Representative if you’re passionate about automotive sales, thrive in a fast-paced environment, and are eager to grow your career in high-end vehicle sales!
Pay: $13.99 - $24.99 per hour
Work Location: In person
