Position requires the individual to thoroughly understand the company’s goals & objectives, policies & procedures, and operational protocols and ensure they are properly followed through.
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Accurately paying out all slot machine jackpots and completing all paperwork.
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Servicing minor slot machine malfunctions.
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Able to perform basic machine preventive maintenance.
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Verifying change bank impress totals, preparing paperwork, closing and opening banks.
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Knowing slot machine code errors.
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Maintains a constant presence throughout the casino floor in order to assist guests on how to play and read the machines.
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Complete necessary sign in-out sheets for radios/keys.
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Understanding and following proper procedures for radio usage.
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Safeguard the assets of the company.
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Ensures proper department uniform, appearance and grooming standards are followed.
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Attends all company required training.
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Complies with all Racing and Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
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Must be able to be approved for and maintain a valid gaming license.
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Adheres to all safety guidelines.
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Meets company attendance requirements.
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May be required to work days, nights, weekends and holidays.
- Must be able to read, write, speak and/or interpret simple sentences in English.
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Ability to communicate verbally and in writing with persons of diverse backgrounds.
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Excellent customer service skills are essential.
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Ability to listen to and resolve customer complaints.
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Must be able to work cohesively with co-workers and work as a team.
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Ability to carry out instructions.
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Ability to maintain a positive attitude towards customers, co-workers and other departmental staff.
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Must be able to obtain and maintain a Nebraska Racing and Gaming license.
