Overview
We are seeking an experienced and dynamic Floor Manager to help lead our family-friendly East Dallas restaurant. This key leadership role involves overseeing daily operations, ensuring exceptional customer service, and maintaining high standards in food quality and safety. The ideal candidate will possess strong management skills, a passion for hospitality, and a background in food service management, including casual dining, quick service, or fine dining environments. This position offers an opportunity to contribute to a vibrant team dedicated to delivering memorable dining experiences in a welcoming atmosphere.
Duties
- Manage daily restaurant operations, including supervising staff and ensuring smooth shift transitions
- Oversee food preparation, food safety, and kitchen management to uphold quality standards
- Utilize Toast for order processing, cash handling, and inventory control
- Train and develop team members in food handling, customer service, and operational procedures
- Monitor inventory levels and coordinate with suppliers to ensure adequate stock of food and supplies
- Ensure compliance with health and safety regulations, including food safety standards and sanitation protocols
- Assist with budgeting, cost control, and financial reporting to optimize restaurant performance
- Lead staff recruitment, interviewing, onboarding, and ongoing training & development initiatives
- Handle customer inquiries and resolve issues promptly to maintain high levels of guest satisfaction
- Support catering, banquet events, bar operations, or special functions as needed
- Foster a positive work environment that promotes teamwork, hospitality excellence, and leadership development
Requirements
- Proven management experience in the food industry with supervising or assistant manager roles preferred
- Extensive knowledge of food preparation, kitchen management, and food safety standards
- Experience with POS systems (Toast preferred); cash handling expertise required
- Strong leadership skills with the ability to train & develop staff effectively
- Background in casual dining, quick service & fast food restaurants, or fine dining environments is highly desirable
- Excellent customer service skills with a focus on hospitality management and team management
- Ability to manage shift operations efficiently while maintaining high standards of quality and safety
- Hospitality management experience with a focus on training & development preferred
- Strong communication skills with the ability to interview candidates and lead a diverse team effectively
- Open Availability with flexibility between AM, Mid and PM shifts.
This role is integral to maintaining our reputation as a family-friendly destination that offers exceptional dining experiences. We seek motivated individuals committed to excellence in hospitality management.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
