Boston Telecoms Solutions, a sales and business consulting firm, is looking for a full-time Customer Enrollment Representative to drive Verizon 5G services in Boston. This entry-level role is designed for individuals eager to develop foundational sales skills in a professional setting. The Customer Enrollment Representative will guide sales interactions, support sales outcomes, and ensure each sales experience reflects the value of Verizon 5G connectivity.
As a Customer Enrollment Representative, you'll receive training to confidently present Verizon 5G wireless solutions. Your role involves warm sales conversations that help customers discover how Verizon cellphones enhance daily life. Ongoing sales development ensures the Customer Enrollment Representative aligns recommendations with real-world needs, creating a seamless blend of professional integrity and approachable sales guidance in every engagement.
Responsibilities of the Customer Enrollment Representative
- Conduct personalized consultations to evaluate mobile usage and recommend Verizon 5G data plans that fit lifestyle, budget, and long‑term connectivity goals.
- Showcase Verizon’s latest smartphones, tablets, and wearables with clear demonstrations that highlight everyday benefits.
- Facilitate trade‑ins by assessing device condition and explaining promotional credits to maximize customer value.
- Guide customers through digital enrollment, ensuring account accuracy and educating them on Verizon 5G features.
- Provide localized advice on integrating Verizon 5G Home Internet with mobile accounts for a complete connectivity ecosystem.
- Maintain a professional presence by staying current on Verizon 5G promotions, devices, and wireless trends to deliver trusted guidance.
Qualifications of the Customer Enrollment Representative
- Strong listening skills to understand customer needs and offer clear solutions.
- Basic computer skills for updating customer info and handling simple system tasks.
- Positive attitude with the ability to stay calm during busy or challenging moments.
- Team‑oriented mindset with openness to supporting sales goals when appropriate.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Paid training
- Referral program
- Travel reimbursement
Work Location: In person
