OUR MISSION
At our core, our mission is to simplify beauty while delivering extraordinary service that exceeds our customers' expectations. We strive to provide exceptional experiences and meet our customers' needs, all while fostering the growth of our company and employees.
OUR VALUES
We uphold the following values, which shape our actions and define who we are:
- Innovation: We embrace creativity and continuously seek innovative solutions.
- Passion: We approach our work with enthusiasm, dedication, and a genuine love for what we do.
- Excellence: We are committed to achieving the highest standards of quality and performance.
- Trust: We prioritize building trusting relationships with our team members and customers alike.
- Communication: We value open and effective communication at all levels of our organization.
- Resilience: We adapt to challenges, persist in the face of obstacles, and grow stronger as a result.
OUR TEAM
Our team is composed of extraordinary professionals who are deeply dedicated to delivering excellent service and achieving outstanding results. They embody qualities such as kindness, fun, and approachability. Our team members are hardworking, passionate, and always eager to learn. We foster an environment that values mutual respect and places trust at the forefront. Currently, we are seeking a talented, self-starting individual who shares our values and possesses a strong desire to learn and contribute.
OUR HIRING PROCESS
We are committed to attracting the very best talent in the industry. We seek professionals with a proven track record of success, as we believe in cultivating long-term relationships. Our hiring process entails diligent efforts in recruiting, training, and retaining top-tier individuals. Working with us offers a range of rewards for our partners, including training, professional growth opportunities, discounts, complementary treatments and products, a flexible work environment, and peer recognition.
JOB DESCRIPTION
To excel in this position, the following responsibilities are essential:
- Complete and adhere to all front desk operations protocols.
- Experienced esthetician services
- Lash extension certification
- PMU Experience
- Waxing experience
- Brow lamination experience
- Follow all esthetics operations protocols effectively.
- Conduct thorough client consultations, actively listen to their needs and preferences, and use before and after pictures to ensure client satisfaction. Document all treatments accurately on approved Lash and Company Electronic Devices.
- Educate clients on proper aftercare for all services performed.
- Ensure all client paperwork, including intake forms and treatment records, is filled out completely and accurately. Safely store client records, including digital files such as before and after photos taken on Lash and Company electronic devices.
- Demonstrate a professional and courteous bedside manner.
- Follow up with clients 24-48 hours after service.
- Regularly solicit referrals and reviews from clients.
- Stay up-to-date on Lash and Company's treatments, protocols, and products.
- Attend continuing education opportunities, such as in-spa workshops, classes, promotional events, and other required on-the-job training and meetings.
- Embrace and integrate Lash and Company protocols, standards, and best practices.
- Attend Lash and Company training meetings.
- Provide appropriate skincare regimens and promote recommended products based on each client's unique needs. Demonstrate strong service sales skills.
- Proficiently handle front desk duties, including greeting clients in person or over the phone, accurately processing client transactions, and assisting client service partners when needed.
- Maintain a clean and organized work space before, during, and after performing services. Contribute to overall spa cleanliness. Utilize company tools and checklists to ensure your work space meets Lash and Company's cleanliness standards.
- Adhere to the dress code and all guidelines outlined in the employee handbook.
- Communicate effectively with clients, peers, and management.
- Be willing to work a flexible schedule.
BENEFITS
As a valued member of our team, you can expect the following benefits:
- Commission on services, in addition to tips.
- Discounted employee services
- Flexible schedule
- Ongoing Education
We are excited to welcome a dedicated individual who shares our passion for beauty, exceptional service, and continuous growth. If you are motivated, eager to learn, and ready to contribute to our mission, we invite you to join our team and embark on a fulfilling journey with us.
READY FOR A BEAUTIFUL FUTURE ? Apply Now!
Job Types: Full-time, Part-time
Pay: Commission-based
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Supplemental pay types:
Experience:
- Eyelash extensions
- Esthetician services (waxing, facials etc.)
License/Certification:
- Esthetician License (Required)
- Lash Extensions (Required)
- PMU Certified
- Dermal Fillers
Job Type: Part-time
Benefits:
- Employee discount
- Flexible schedule
- Free parking
Experience:
- Eyelash extensions: 1 year (Preferred)
Ability to Commute:
- Denver, CO 80216 (Preferred)
Work Location: In person
