Official job title is QMHP
Must have current and valid QMHP though MHACBO: https://www.mhacbo.org/en/mentalhealth/qmhp-r/
Position is fully in-person; no hybrid, no work from home
Multnomah Crisis and Treatment Center (CATC) is a secure sub-acute Crisis Residential Treatment program serving adults experiencing acute mental health crises in a safe, recovery-focused environment.
- 16-bed inpatient behavioral health facility
- Open 24 hours a day, 7 days a week
- Collaborative multidisciplinary treatment team
- Recovery-centered and trauma-informed care model
Service Areas Include:
- Care Oregon clients in Clackamas, Washington, and Multnomah Counties
- Uninsured, Medicare-only, or Open Card clients residing in Multnomah County
- Trillium clients in Clackamas, Washington, and Multnomah Counties
CATC provides comprehensive psychiatric stabilization and recovery support services through a team of peer specialists, clinicians, nurses, psychiatrists, and recovery professionals dedicated to helping residents move toward stability and long-term wellness.
As the Intake Coordinator (QMHP), you will play a critical role in the admissions and referral process for the program. You will serve as both the first point of contact for incoming residents and a trusted liaison for hospitals, clinics, outreach teams, and community referral partners.
This role combines clinical judgment, relationship-building, organization, and compassionate engagement. Your work directly impacts how individuals begin their recovery journey and ensures residents are connected to the appropriate level of care quickly, safely, and respectfully.
- Oversee and coordinate all referrals for the CATC program
- Review clinical documentation and assess whether clients meet medical necessity criteria for admission
- Collaborate with hospitals, Unity Center, walk-in clinics, outreach teams, and other referral partners
- Ensure insurance verification and authorization requests are completed accurately and timely
- Educate residents, guardians, and families about the intake process and available treatment options
- Support guardians with intake paperwork and answer questions throughout the admissions process
- Coordinate closely with the multidisciplinary treatment team regarding admissions timing and milieu considerations
- Serve as a resource to staff regarding referral management best practices and workflows
Part-Time | 24 hours per week
Preferred schedule: Monday, Wednesday, and Friday, 8:00am-4:30pm, Alternative scheduling may be discussed during interview
$26.46 – $32.69 per hour
Compensation is based on experience, qualifications, and geographic location.
- Master’s degree in a behavioral science field such as psychology, counseling, social work, or related field leading to QMHP eligibility through Oregon MHACBO
- Active MHACBO QMHP certification required
https://www.mhacbo.org/en/mentalhealth/qmhp-r/ (https://www.mhacbo.org/en/mentalhealth/qmhp-r/)
- Must be at least 18 years of age
- Behavioral health referral review and level-of-care determination experience
- Familiarity with Recovery and Rehabilitation philosophy
- Experience working with Smartsheets and Excel
- Experience supporting vocational, housing, or dual diagnosis services
- Bilingual abilities are a plus
- Strong clinical assessment and critical thinking skills
- Excellent communication and organizational abilities
- Ability to manage multiple referrals and competing priorities effectively
- Compassionate, trauma-informed engagement style
- Confidence collaborating with interdisciplinary teams and community partners
- Be part of a mission-driven organization focused on recovery and person-centered care
- Work alongside passionate behavioral health professionals in a collaborative environment
- Help individuals during some of the most critical moments in their recovery journey
- Grow within an organization committed to equity, inclusion, and professional development
EOE AA M/F/V/Disability
May vary by location and position type.
Full Job Description will be provided if selected for an interview.
If the job posting references any sign-on bonus, internal applicants and applicants employed with Telecare within the previous 12 months are not eligible.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
